Occasional jerky/choppy playback

Having similar/same issues as described in this thread. For what seems to be no rhyme or reason, playback starts to stutter randomly and a quick pause and play fixes it. I can’t seem to find any pattern and it doesn’t happen with every movie I watch, I would say around 60% of the time, ish. Very frustrating when it does happen. I’m pretty sure this did not occur on the last firmware version. I have a Z2000 pro with firmware version 1.0.95. Can’t wait for a fix!

 

There won’t be a fix. New products are out so we won’t get any more updates. I’ve rolled back to 1.0.75 which is working perfectly.

 

I’ve thought about doing this as well however, I’ve read it’s a pain.

 

It was actually really straightforward. Worth it if the alternative is choppy playback.

 

Hmm. Do you happen to have a link for how to do it?

 

There’s a link to instructions on the previous page.

 

Yes of course. Thanks.

 

Try swapping between the VS10 engine on/off as on some firmware versions I find that one is better than the other when it comes to choppy/reliable playback and it seems to be related.

 

Interesting. I leave the VS10 engine (output HDR) turned on. I’ll try this. Thanks.

 

I know this sounds odd, but try making sure your box is in a well ventilated area. After I made some changes I have not had a single stutter and have watched a lot of content.

 

If you have a synology NAS you might want to read my write up on optimizing the NAS as I have pretty much fixed all the issues I had with this box regarding playback. I am currently using firmware 1.0.75 as my main concern is smooth playback I don't like to change things unless there is a real need. I do think that choppy playback etc is a complex problem and can come from a variety of different things and combinations.

http://forum.zidoo.tv/index.php?thr...-for-z9x-pro-release.96939/page-5#post-204276

 

Thanks for this. Even though my z2000 has been working with no stutters on 1.0.95 since giving it more ventilation, I implemented these changes on my Synology because they generally make sense in my use case too. I will keep watching content and see what happens

 

I have switched to mapping HDR 10 and so far, through 3 movies, no stuttering issues. Could be coincidence, small sample size, but good so far.

 

Well, I can see temporarily switching to Mapping HDR 10 as part of your testing, I assume that you do not intend to keep using that mode.. That uses the Realtek chip for processing/conversion... and is vastly inferior to VS10.

 

You are 100% correct. I switched back to VS10 and the picture quality is so much better but alas, when I switched back to VS10, the stuttering came back.
So, at least for me, the bug appears to be with VS10.

 

Does anyone know if this issue is fixed on the new Z3000 pro/UHD 8000? Thinking of upgrading my Z2000 pro in the theater room and moving that into my living room.

 

I usually switch between either VS10 or auto as this outputs HDR correctly seems to work for me on a given firmware once I make the change and its stable I leave it there. One other thing I do on a regular basics is fully switch off the unit for at least 1-2 minutes before powering it back up which also seems to help I do find this is a the same with any media player.
I can't remember when I last had any choppy playback now of course this can also depend if the file rips/encoding are bad which is pretty rare.

 

My general rule of thumb is not too expect too much as that product firmware is still relativity new in my experience the units get better as time goes on however a lot of issues have already been addressed this is the same process for all media player products it takes time to mature.
I should add I do own a Z3000 but due to firmware issues reported I am going to wait a bit longer before putting it into my media room potentially it has some improvements that I could use e.g forced subs support.