Z9X - SMB playback issues while streaming from NAS

Discussion in 'HDD Media player(RTD 1619DR)' started by matty2k, Dec 30, 2020.

  1. The problem I face that after rollbacks to 0.22 0.45 0.60 etc the lags are keeping consistent......So maybe at a certain point some setting was introduced (hidden to us, or driver for the NIC etc etc).......which is not going away since....That's why I use my X9S again.....(I do not have a HDR TV, that's my luck).
     
  2. Rob W

    Rob W Member

    New version (0.98). Had one freeze in a 2 hour movie. It's much better than 0.90 as is 0.97 but it hasn't completely fixed the problem. Hard to say if it has improved on 0.97 the stutters are so far apart now it's getting hard to compare.

    Dolby Vision standard mode is still broken same as in 0.97.
     
    boxerfan likes this.
  3. Gatecrasher

    Gatecrasher New Member

    Just to say I had the same issue with 4K MKV rips over SMB.

    Streaming from a mini PC capable of reading and writing over SMB at 110MB/s consistently when I copy files on and off it.

    5th Element, Leon, Matrix all stutter to the point of being unwatchable with latest stable firmware (0.90)
     
  4. mirror

    mirror Well-Known Member SUPER Administrator Zidoo TECH Supporter

    Try reboot QNAP.
     
  5. I personally switch my QNAP always off after using (in the evening) :) I use SMB 2.0 as minimum SMB version, I will try 2.1 since only 3.0 is not supported by the Zidoo.

    I will install 0.98 and report.
     
  6. Whitfield

    Whitfield Active Member

    With new fw 0.98 yesterday, I have watched a whole 4K movie on SMB share without a stutter.
    I did notice that copy-pasting on SMB (from pc ssd to Z9X ssd on SATA) transfer speed is reduced to an average of 550 mb/s. I've always had higher speeds with that. Still, it should be more than enough for high bitrate videos, my guess.
     
  7. Rob W

    Rob W Member

    Where does it say 3.0 is not supported on the Z9X or did you test it? There was mention it was added to Z9S with an update http://forum.zidoo.tv/index.php?threads/smb-v2-support.77710/ would be strange if Z9X didn't get that update.

    I have been using Windows as the server and looking at Microsoft docs it allows 2.02, 2.1, 3.0, 3.02, and 3.1.1. Would be interesting to know what version Z9X is using.
     
  8. Whitfield

    Whitfield Active Member

    Also for pc maybe, Rob W? I normally don't do SMB and wouldn't know what issues could arise when both client and server are not on the same version .
    But now I see that copy/paste speed is reduced on SMB, can this have something to do with what version SMB my Win 7 pc is using?
    And is there any way how to check and/or alter this on the pc itself? I never gave much thought to SMB versions in general, TBH.
     
    Last edited: Jan 26, 2021
  9. It must! use 1.0 to 2.0 or 2.1 since I disabled 1.0 support on my NAS SMB was still working :) But only 3.0 is not supported by the Zidoo......no connection to NAS possible..
     
    Rob W likes this.
  10. sandyj

    sandyj New Member

    With Nas systems I usually find using the IP of the server better than using the UNC path it seems to give more consistent performance might be worth a try
    UNC path \\Server name\share name\movie folder
    IP path \\IP of the server\share name\movie folder

    example
    smb://192.168.1.41/movies/Hitman (2007)/Hitman (2007).mkv

    I don't seem to have stuttering issues but did initially seem to have tuned out the problem and are using firmware .90.
    I do think the issue I was having was more than one thing as I changed several things in my system and it is possible that new updates from zidoo will resolve or improve things.

    This fix does vary on the brand of NAS being used I have found that Asustor NAS's in particular can have intermittent issues when using UNC paths to connect to them.
    My current NAS is a synology Diskstation.

    Here is someone with a QNAP having a similar issue with SMB transfers.
    https://arstechnica.com/civis/viewtopic.php?f=10&t=1358081

    Make sure if you use the IP path to put the NAS on a static IP
     
    Last edited: Jan 26, 2021
  11. Where can I download 0.98 from?
     
  12. Rob W

    Rob W Member

    I believe the server and client just negotiate the newest version that they both support. So if the Z9x only supports 2 or 2.1 that is the version that would be used from a Windows 10 server. There are speed improvements and reduced CPU utilisation in newer versions but your often hitting the interface limit (GbE) before realising this extra speed.

    Operating System
    SMB dialects supported

    Windows 10, Windows Server 2016, Windows Server operating system, Windows Server 2019
    SMB 3.1.1, SMB 3.0.2, SMB 3.0, SMB 2.1, SMB 2.0.2

    Windows 8.1, Windows Server 2012 R2
    SMB 3.0.2, SMB 3.0, SMB 2.1, SMB 2.0.2

    Windows 8, Windows Server 2012
    SMB 3.0, SMB 2.1, SMB 2.0.2

    Windows 7, Windows Server 2008 R2
    SMB 2.1, SMB 2.0.2
     
    Last edited: Jan 26, 2021
    Whitfield likes this.
  13. DIKKE

    DIKKE Member

    ok testing latetst. it def changes something, one H264 file did start well, and some freezes, but much less. One H265 file is perfect. setup is Z9x<>Syno DSM7 1019+
    <video>
    <aspect>1.77777779</aspect>
    <bitrate>28543694</bitrate>
    <codec>x264</codec>
    <framerate>23.976</framerate>
    <height>2160</height>
    <scantype>Progressive</scantype>
    <width>3840</width>
    <duration>45.35225</duration>
    <durationinseconds>2721.1349999999998</durationinseconds>
    </video>
    <audio>
    <bitrate>2920840</bitrate>
    <channels>6</channels>
    <codec>FLAC</codec>
    <language>English</language>
    </audio>

    and this is the H265
    <video>
    <aspect>1.77777779</aspect>
    <bitrate>14485610</bitrate>
    <codec>HEVC</codec>
    <framerate>23.976</framerate>
    <height>2160</height>
    <scantype></scantype>
    <width>3840</width>
    <duration>45.4729</duration>
    <durationinseconds>2728.374</durationinseconds>
    </video>
    <audio>
    <bitrate>1822916</bitrate>
    <channels>6</channels>
    <codec>DTS</codec>
    <language>English</language>
    </audio>
     
  14. DIKKE

    DIKKE Member

    also interesting to see is the network traffic from NAS to Z9x. When a freeze is happening, network traffic dips, upload_2021-1-26_12-42-8.png syno settings upload_2021-1-26_12-44-54.png
     
  15. Whitfield

    Whitfield Active Member

    So, is the freeze because of the network traffic dip or vice versa...
     
  16. boxerfan

    boxerfan Member


    Yup, this is my observation too.
    It’s like Z9X is not asking for data...
     
  17. DIKKE

    DIKKE Member

    Z9x is not asking for data. The 1019+ has the ability to fill a LAN connection to the max of 1GB, so 110-113 MB/s. And that is the normal max traffic speed i get when swapping files from a wintel or other machine.
    Must say that the interesting part is that a H264 still has freezes , but a H265 version not anymore.
     
  18. Rob W

    Rob W Member

    My freeze on 0.98 was also h264. A 1080p blu ray extracted into a mkv.
     
  19. Fatih Durmus

    Fatih Durmus Member

    I used before x9s and z9s but I haven't had any of these problems.

    It is very interesting...
     
  20. I verified 0.98 but in a 2 hour movie I had 3 freezes: 1st around 1h playtime <0.5 seconds 2nd 1:45 around 1 second and next 1:50 3 seconds (SMB version used 2.1).

    NFS will be tested today.

    Automatic Frame Rate switch is still not working for me in that FW (was working in 6.0.22 and 6.0.45) not for me in .60 .90 .97
     
    Last edited: Jan 27, 2021

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