There is no error-free software. I joined Wiim very early on. Wiim never shipped Alpha software. Errors are quickly corrected. A week of Amazon Music with Opus Codec would never have happened with Wiim. The question is how does a company deal with errors. What is the process for the customer to report errors? Is the process linked to a ticket system in which documentation is carried out? Is the process transparent to the customer and provides feedback to the customer? Is there a publicly viewable bug list? I also miss a publicly viewable roadmap. These are all tools used to achieve customer satisfaction and there are fewer questions in the forum. The A6 is a good streamer with good hardware. The display is a selling point for many people. But one thing is certain. Bluesound, Wiim and other companies will respond to the A6 and A8 very soon. If Eversolo does not deliver more stable firmware by then and the Eversolo Control app has been significantly improved as a user interface, the market will decide. I have made my decision. If I own the A6 for six months and I'm not satisfied by then, it will be sold. I wish Eversolo that they can do it. I would be really sorry.