Beta version v6.4.65 for Z9X/Z10 Pro/Z1000 Pro/UHD3000, v6.7.85 for NEO S/NEO X/NEO Alpha release

My Z9X is on latest v6.4.65 and subtitles work for me. I download yesterday using Zidoo player. Try different movies to make sure.

 

Could you please see if you can download Portuguese subtitles? You can try Brazil or Portugal, either way here it just shows: search for subtitles failed.

I tried several movies, even movies that I already downloaded Portuguese subtitles in the past, and now it doesn’t work, but if I select English subtitles it is showing the subtitles to download, it seems a bug only for Portuguese language.

Zidoo really broke subtitle download this time, it was one of my favorite features, downloading using PC is really annoying.

 

I was under the impression that the majority of the recent issues with the subtitle downloading were due to an API change with the subtitle download internet location and not necessarily caused by Zidoo?? Or is there more to it than that?

 

I have both Z9X & Z9X PRO and subtitle download broken is a bummer (I do not want to go through the process of 1) dl subtitles on my pc and 2) rename the files so they are recognized by my APTV).

 

Open subtitle changed their API, then to correct this problem zidoo changed the firmware from zidoo, but they fixed the API problem but introduced new problems like not showing any information of the subtitles that you are download or even worse, not downloading any Portuguese subtitle.

 

Could you please see if you can download any Portuguese subtitle on the zidoo Z9X PRO? On my Z9X non pro I can’t download any Portuguese subtitle, it only shows English subtitles, I didn’t test other languages apart from English or Portuguese to see if there is other languages with the same “search for subtitles failed” problem

 

Check on the open subtitles webpage and there should be a drop down menu to select the language. Then select a popular movie and see what it finds. I don’t think the general search button is all that effective.

 

I am talking about the zidoo, if I go on the open subtitles website I can see and download the Portuguese subtitles normally, but on zidoo if you try the same movie it says “search for subtitles failed”

It is a zidoo bug, English subtitles work but not Portuguese

 

Have you officially reported the issue via email to Zidoo? sevice@zidoo.tv

 

Yes I can confirm this, English subs work fine but Portuguese don't.

Didn't try any other language.

 

Dutch subtitles also not working anymore.

Exact same "Become VIP member" problem as described here:
http://forum.zidoo.tv/index.php?thr...-x-neo-alpha-release.97215/page-6#post-210860

Some call it lazy not to download the subs manually. But this function is just very convenient with only an internal sub which is not as nice as an external sub, which is set within 1 minute.
Hopefully this can be fixed in the future.

 

I hope they fix this in the next firmware update

 

Developers don’t look this forum? I need to send an email so they can take action on this problem?

 

Devs look this forum but mostly they don't write. Don't worry as Markswift2003 takes care of bug reports!!

 

Yes, if you truly want to get it reported and get a personal response, you do. How is that any different than any other product that you purchase in which you have a problem? You either call or write to a support contact. The mistake many people make is simply complaining on a forum without actually following through with an official support request. The bigger the problem is and the more people report the problem via Zidoo support, the more likely it will be flagged as important and resources allocated to its resolution. Would it be nice if Zidoo monitored every singe post on these threads and acted accordingly? Sure.. is that really feasible? No.

 

Remote control sometimes is unresponsive in this version, started happening two weeks after installation, anyone else experiencing the same problem?

 

Hey guys

anyone having a problem playing AAC audio ? When I play anything with AAC I no longer get any sound through my amp

 

Turn up the volume control on the remote. Some aac audio only comes through the remote like trailer audio.

 

I have no problem with AAC sound. It works through the Onkyo receiver.

 

Sound that's decoded to PCM in the player like AAC, FLAC, MP3 etc is affected by the volume control.

Bitstream sound that's decoded externally like AC3, DTS, TrueHD etc obviously isn't.

My advice is to switch Volume Direct Mode on in Audio Settings then you can't accidentally turn it down.