New firmware v2.2.61 version for ZIDOO Z9S release

Discussion in 'ZIDOO Z9S' started by mirror, Apr 27, 2019.

  1. blenky

    blenky Active Member

    I have a MKV file that is 25 FPS. The Zidoo just shows a green flashing screen with sound. Works fine with my Dune HD Pro 4K.
     
  2. Markswift2003

    Markswift2003 Well-Known Member Beta test group Contributor

    What's the file? It'd be interesting to see what frame rates both players spit out on a 25fps file...
     
  3. Marfunk

    Marfunk New Member

    [QUOTE = "Emphyrio, post: 89433, membro: 30036"] Nulla cambia con questo, schermo sempre nero 10 bit 4: 4: 4 23Htz Yamaha rx-v485 -> epson 9400 [/ QUOTE]
    Anche io ho lo stesso problema con il mio Yamaha RX A3080 e videoproiettore Sony VPL HW20.
     
  4. blenky

    blenky Active Member

    Both players outputted 25 FPS but the Zidoo showed flashing green screen and Dune was fine.
    Output from mediainfo :

    Code:
    General
    Unique ID                                : 42396326885663460933295147154731026600 (0x1FE53C4CE1917F6AAD3EA1729829C8A8)
    Complete name                            : myfile.mkv
    Format                                   : Matroska
    Format version                           : Version 4
    File size                                : 2.20 GiB
    Duration                                 : 41 min 2 s
    Overall bit rate                         : 7 658 kb/s
    Encoded date                             : UTC 2019-05-06 07:02:14
    Writing application                      : mkvmerge v33.1.0 ('Primrose') 64-bit
    Writing library                          : libebml v1.3.7 + libmatroska v1.5.0
    
    Video
    ID                                       : 1
    Format                                   : AVC
    Format/Info                              : Advanced Video Codec
    Format profile                           : High@L4
    Format settings                          : CABAC / 4 Ref Frames
    Format settings, CABAC                   : Yes
    Format settings, Reference frames        : 4 frames
    Codec ID                                 : V_MPEG4/ISO/AVC
    Duration                                 : 41 min 2 s
    Bit rate mode                            : Constant
    Bit rate                                 : 7 015 kb/s
    Nominal bit rate                         : 10 000 kb/s
    Width                                    : 1 920 pixels
    Height                                   : 1 080 pixels
    Display aspect ratio                     : 16:9
    Frame rate mode                          : Constant
    Frame rate                               : 25.000 FPS
    Color space                              : YUV
    Chroma subsampling                       : 4:2:0
    Bit depth                                : 8 bits
    Scan type                                : Progressive
    Bits/(Pixel*Frame)                       : 0.135
    Stream size                              : 2.01 GiB (92%)
    Language                                 : English
    Default                                  : Yes
    Forced                                   : No
    Color range                              : Limited
    Color primaries                          : BT.709
    Transfer characteristics                 : BT.709
    Matrix coefficients                      : BT.709
    
    Audio
    ID                                       : 2
    Format                                   : E-AC-3
    Format/Info                              : Enhanced AC-3
    Commercial name                          : Dolby Digital Plus
    Codec ID                                 : A_EAC3
    Duration                                 : 41 min 2 s
    Bit rate mode                            : Constant
    Bit rate                                 : 640 kb/s
    Channel(s)                               : 6 channels
    Channel layout                           : L R C LFE Ls Rs
    Sampling rate                            : 48.0 kHz
    Frame rate                               : 31.250 FPS (1536 SPF)
    Compression mode                         : Lossy
    Stream size                              : 188 MiB (8%)
    Language                                 : English
    Service kind                             : Complete Main
    Default                                  : Yes
    Forced                                   : No
    
    Text
    ID                                       : 3
    Format                                   : UTF-8
    Codec ID                                 : S_TEXT/UTF8
    Codec ID/Info                            : UTF-8 Plain Text
    Duration                                 : 40 min 28 s
    Bit rate                                 : 52 b/s
    Count of elements                        : 575
    Stream size                              : 15.5 KiB (0%)
    Title                                    : English
    Language                                 : English
    Default                                  : No
    Forced                                   : No
    
    
     
    Markswift2003 likes this.
  5. ikkjr

    ikkjr New Member

    I just watched a 1080p.25Hz movie in MP4 format & it's okay :)
     
  6. Markswift2003

    Markswift2003 Well-Known Member Beta test group Contributor

    So I just tried a 25fps 2K MKV file on the Z9S which seems to have the same properties as yours (see below).

    Typically it played perfectly - no green screens, no dropout.

    As expected, the Vertex reported 25fps

    Out of curiosity I tried the same file on the Dune and interestingly the Vertex reports 50fps rather than 25. Both boxes are set to auto resolution and auto frame rate.

    Video

    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : High@L4
    Format settings : CABAC / 4 Ref Frames
    Format settings, CABAC : Yes
    Format settings, RefFrames : 4 frames
    Codec ID : V_MPEG4/ISO/AVC
    Duration : 1 h 3 min
    Bit rate : 3 368 kb/s
    Width : 1 920 pixels
    Height : 956 pixels
    Display aspect ratio : 2.008
    Frame rate mode : Constant
    Frame rate : 25.000 FPS
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Bits/(Pixel*Frame) : 0.073
    Stream size : 1.49 GiB (84%)
    Writing library : x264 core 148 r2708 86b7198
    Encoding settings : cabac=1 / ref=4 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=12 / lookahead_threads=2 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=5 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=crf / mbtree=1 / crf=20.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=25000 / vbv_bufsize=31250 / crf_max=0.0 / nal_hrd=none / filler=0 / ip_ratio=1.40 / aq=1:1.00
    Default : Yes
    Forced : No
    Color range : Limited
    Color primaries : BT.709
    Transfer characteristics : BT.709
    Matrix coefficients : BT.709

    Audio

    ID : 2
    Format : E-AC-3
    Format/Info : Enhanced AC-3
    Commercial name : Dolby Digital Plus
    Codec ID : A_EAC3
    Duration : 1 h 3 min
    Bit rate mode : Constant
    Bit rate : 640 kb/s
    Channel(s) : 6 channels
    Channel layout : L R C LFE Ls Rs
    Sampling rate : 48.0 kHz
    Frame rate : 31.250 FPS (1536 SPF)
    Compression mode : Lossy
    Stream size : 289 MiB (16%)
    Language : English
    Service kind : Complete Main
    Default : Yes
    Forced : No
     
    Last edited: May 9, 2019
  7. blenky

    blenky Active Member

    OK further testing with this problematic 25 FPS MKV

    Zidoo
    frame rate and resolution switched on - green screen
    TV output- 1920x1080p 25p

    frame rate only - NO green screen
    TV output - 3840x2160 / 25p

    frame rate and res both off - NO green screen
    TV output - 3840x2160 / 60p

    Dune HD Pro 4K (No green screen issue)
    Auto Resolution disabled
    Output reported by Dune: 4K 2160p 25Hz [10bit 4:4:4 BT.709]

    Auto Resolution enabled
    Output reported by Dune: 1080p 50Hz [10bit 4:4:4 BT.709]

    If you are interested in testing the file yourself I've uploaded to Mega (2.2GB)

    https://mega.nz/#!gcswBCiJ!p78qq-eoGD2XURiuP0d79cnyYOUgwwSE9jBPSGBz_9Y
     
  8. Markswift2003

    Markswift2003 Well-Known Member Beta test group Contributor

    Cool - yes, I'll download and have a look a bit later and let you know..

    School run now :)
     
  9. Al Perez

    Al Perez Member

    With this version I've seen the following issues:
    HDMI in stops working and on the screen it reports the app has failed
    HDMI Recording sound becomes garbled seems to be intermittent and occurs after 1.5 hour recordings
    HDMI Recording function doesn't respond when pressed - HDMI IN is still working but also noticed PiP didn't work either when this occurred
    HT2 stops working and on the screen it reports the app has failed
    Usually a reboot fixes the issues above but started to notice it can take up to 3 reboots to get things cleared up also started to see the Audio app stating it has stopped while doing the reboots which again is resolved by yet another reboot. Started to try power off & on to see if it gets better results.
     
  10. Markswift2003

    Markswift2003 Well-Known Member Beta test group Contributor

    Right - this is to do with how the file has been muxed.

    If I play the file as downloaded, it does exactly as you say - flashing green screen with audio.

    I then quickly remuxed with MKVToolnix and it plays perfectly.

    So ok, the Dune plays the file - but that doesn't mean there's anything wrong with the way the Zidoo works, it just means that the Dune is more tolerant of poorly muxed sources - something we've seen many times before.
     
  11. blenky

    blenky Active Member

    Interesting becaus ethats exactly what I di
    That's strange because I did that in case it was the file. The remuxed file was exactly the same and exhibited the same issues. Is there a specific setting I need to set in MKVToolnix?
     
  12. Markswift2003

    Markswift2003 Well-Known Member Beta test group Contributor

    I removed the subtitles and added chapters (at 600s intervals) out of habit, but apart from that, there are no settings to change. The version of MKVToolNix I have is v33.1.0 "Primrose"...
     
  13. x9suser

    x9suser Member

    Guys, look at the update footnote of the quoted post below by sojer2005 on 29th April. He already said removing subtitles solved the 25hz green screen problem.
     
    Last edited: May 9, 2019
    sojer2005 likes this.
  14. Markswift2003

    Markswift2003 Well-Known Member Beta test group Contributor

    That's interesting...
     
  15. blenky

    blenky Active Member

    Whats also interesting is that I did two remuxes using MKVToolNix.

    What I found is that you don't need to remove the subs to fix the file. All you need to do is change at least one property in the remux. For example I changed the video forced track flag from 'no' to 'yes' and that worked. On another remux I changed the subtitle compression from 'Determine Automatically' to 'No extra compression'. Again that worked.
     
    sojer2005 likes this.
  16. Markswift2003

    Markswift2003 Well-Known Member Beta test group Contributor

    The only thing I can think is happening there is that the problem is in the header - if you remux without changing anything, there's no reason for MKVToolnix to rewrite the header.

    I wonder if this issue is restricted to, or more prevalent in, Web-DL files - Seem to remember there was something similar a few months ago with Web-DL files from certain sources...

    So if you don't want to add or delete any streams on a remux, the easy fix is to switch the forced flag on the video? Shouldn't affect anything else.
     
    blenky likes this.
  17. Emphyrio

    Emphyrio Member

    Correction, it's must worst that .56. HDR no image (constant drop) and non HDR you can see 5s picture every 30s
    with .56 and before was HDR drop every 5s and non HDR every 30s
    so i'm stuck on 4k60fps at 4:2:0
     
  18. Markswift2003

    Markswift2003 Well-Known Member Beta test group Contributor

    I haven't seen issues like this with any firmware revision. The only time I've seen any image drop at all has been file related - see the last few posts between @blenky & myself above.

    First thing I would look at are the files, then the AVR settings, then PJ settings, then HDMI cables and start eliminating - remove the AVR, try it on another monitor etc...
     
  19. testphase

    testphase New Member

    This version reboots randomly during playback:(
     
  20. Emphyrio

    Emphyrio Member

    i have tested premium HDMI 2.0 then 2.1 then HDMI optical
    My AVR setting are in mode 1 for high bandwidth and no problem with higher bandwidth than 4k 4:4:4 24p
    So my PJ the same
    Direct connection Z9s to PJ show same problem
    i have tested several 4k mkv but i'n not sure i have remux them with Mkvtoolnix for those test (what i do usualy to add subtitle)
    So i guess there is only 2 test to do
    test on another monitor but i don't have another 4k device
    remux some of my 4k to test it

    other user had their image drop corrected by .56 and it was not related to the files, it was related to some brand and models if i remember
     

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