Netflix not working PLEASE help x9s

Discussion in 'ZIDOO X9S' started by edward obrien, Jan 17, 2017.

  1. edward obrien

    edward obrien Member

    hi does anyone know how to get Netflix working on this unit, before xmas the unit was working fine during the xmas period Netflix stopped working, I have done 5 factory resets, uninstalled Netflix 5 times and downloaded it 5 times, spent an hour on the phone with Netflix no joy they say all is ok, swapped my home hub , used both wireless and Ethernet , the problems seems to do with the connection, so if I get it working after I have disconnected the unit from wireless or Ethernet and plug them back in it works ok, but if I leave it overnight on or off it wont log into Netflix , everything else works fine ,its not worked on firmware 1.2.7 or 1.2.9 and I have just downloaded 1.2.10 and guess what still not working, the box is only a few months old,,,please help me
     
  2. HaoSs

    HaoSs Well-Known Member

    try a reflash ? this needs more testing. i don't use netflix. itm ay be a bug in firmware. it may be a problem that a reflash will fix
     
  3. edward obrien

    edward obrien Member

    hi I have done that about 5 times, ,, what seems to happen is ,, you turn on the box you cant log on to Netflix so you have to switch off the wireless or remove the Ethernet cable and wait 10 mins and then either plug the Ethernet cable in or switch on the wireless and wait for 5 mins and it works ,but if you switch off the box it starts all over again...
     
  4. HaoSs

    HaoSs Well-Known Member

    factory reset not the same thing as reflash. so what did you do ?
     
  5. edward obrien

    edward obrien Member

    I downloaded the firmware in fact from 1.2.7,,,,1.2.9,,,,1.2.10 and not one version worked
     
  6. thaiminhan

    thaiminhan Member Beta test group

    netflix's working with me correctly on 1.2.7 1.2.8 1.2.9 1.2.10 . dont you try to change DNS ?
     
  7. HaoSs

    HaoSs Well-Known Member

    Not sure what you downloaded. You need the .IMG file for reflash. 1.2.9 and 1.2.10 have no IMG. Files done.
     
  8. thaiminhan

    thaiminhan Member Beta test group

  9. HaoSs

    HaoSs Well-Known Member

    PM it to me. I will forget
     
  10. edward obrien

    edward obrien Member

    sorry when
     
  11. edward obrien

    edward obrien Member

    ignore last reply ,, it does it even with the Ethernet cable connected, would the DNS issue only apply to wireless,
     
  12. edward obrien

    edward obrien Member

    just updated my firmware to 1.2.11 and guess what still cant connect to Netflix ,, without shutting off the wireless waiting 5 mons and then connecting,,
     
  13. HaoSs

    HaoSs Well-Known Member

    can you connect to other services ? youtube works for example ?
     
  14. user59

    user59 Member

    Run up netflix can't connect is the online message 2.10 and 2.11, ethernet or WiFi
    YT etc looks ok
     
  15. HaoSs

    HaoSs Well-Known Member

  16. user59

    user59 Member

    So you not sure....Hmmm ok will give it a go
    Thanks
     
  17. HaoSs

    HaoSs Well-Known Member

    just be carefull and read the instruction clearly
     
  18. user59

    user59 Member

    Read that was not part of the deal :)
    First bit done... just updating to 2.11 lets see what happens next
     
  19. user59

    user59 Member

    Well that seemed easy enough....all in again and working
    Something must have gone wrong with one of the updates I guess
    All Good
     
  20. HaoSs

    HaoSs Well-Known Member

    yah. sometimes things just break for no reason,and the bug make no sense. a reflash solves 90% of them
     

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