Bluetooth mouse does not work

Hello Zidoo Team,

According to some members of my discussion board, the bluetooth mouse does not work with the X8/X9S,

The mouse and zidoo are paired but no pointer appears on screen.

have nice day

OlivierQC

 

The same problem occurs to me.

 

My Logitech MX Anywhere 2 works for a while, but after a power cycle has to be re-paired.

 

Exact the same only that my mouse is the Logitech MX Master.

 

which model?
i will buy one to check it.
we buy this one, and it can work well.

 

Hello Spring,

JETech M0884 Souris Bluetooth
Logitech V470 M-RCQ142

 

As said. My Logitech Anywhere MX 2 works until I turn the box off. Then I have to delete the mouse from the list (forget), and go through the pairing process again.

CEC is on. My box turns off when I turn of the TV.

 

i will buy JETech M0884 Souris Bluetooth to check it.

 

Same issue with a HP Z6000 (working well with X9)
- paired and connected correctly (provided batteries are brand new) but no pointer on the screen
- after reboot of the X9S the mouse is still paired and connects again automatically, but no pointer

 

Thank you - thank you.....my mother thank you, my wife thank you for experiencing exactly the same X9S Bluetooth problem I have posted here over a week ago with the same Logitech Anywhere 2 model. I have a Bluetooth 3.0 mouse that works fine, but the Anywhere 2 mouse is Bluetooth 4.0, so I am not sure if 4.0 talks double dutch to firmware that is base on 3.0?

Anyway, purpose of me wanting to use Anywhere 2 mouse is to reduce my mouse down to one, so I definitely want that fix before contemplating X8 with USB connection on the left to match my TV

 

We have purchased M0884 JETech,checking it.

 

I believe MO884 JETech is a Bluetooth 3.0 mouse.......would be interesting to know if all the issues are with Bluetooth 4.0, and not 3.0 or earlier

 

Thanks Mirror

It is appreciated

 

Hi. I received my x9s today and i have the same problem. The player shows that I am connected but I dont see anywhere the pointer.
The bluetooth mouse i have is the Logitech M555b.

 

Hi
we are checking this problem.

 

thanks spring

 

I try it with my Apple Magic Keyboard Bluetooth and i can't use it, it's not recognized.

 

Hi, is there a plan to fix this Bluetooth issue with the Logitech MX Anywhere 2 mouse in the next firmware update?

 

How would I know?

 

How about the problem now ? I have upgrade to v1.2.11 firmware, but the problems still occur. I use the B.O.W bluetooth mouse.