I have an MKV remux that plays fine on my Z9X Pro, except that I'm not able to fast forward or rewind. When I use the nagivation buttons to jump forward or back the progress bar updates but it doesn't actually jump. Trying to change chapters also fails. I did try stripping the chapters out in case that was an issue, but no change. I'm assuming the Zidoo is struggling with something about this specific MKV, as its not a problem I have with others. Any ideas what I can do to resolve it?
Good point. Here's the info for audio and video - I removed the subs as there were a lot and I assume they're likely not relevant, but I can add them back in if needed. Code: General Unique ID : 141979438800390808441461421568035366995 (0x6AD03EC9D66A5FA9D3D042AA78B7A853) Complete name : \\nas\Videos\Films (4K)\The Lord of the Rings The Two Towers (2002)\The Lord of the Rings The Two Towers (2002) Extended Edition - Remux-2160p HDR TrueHD Atmos 7.1 - playBD.mkv Format : Matroska Format version : Version 4 File size : 111 GiB Duration : 3 h 55 min Overall bit rate mode : Variable Overall bit rate : 67.3 Mb/s Frame rate : 23.976 FPS Encoded date : 2023-12-12 14:35:07 UTC Writing application : mkvmerge v75.0.0 ('Goliath') 64-bit Writing library : libebml v1.4.4 + libmatroska v1.7.1 IsTruncated : Yes Video ID : 2 Format : HEVC Format/Info : High Efficiency Video Coding Format profile : Main 10@L5.1@High HDR format : Dolby Vision, Version 1.0, dvhe.07.06, BL+EL+RPU, Blu-ray compatible / SMPTE ST 2086, HDR10 compatible Codec ID : V_MPEGH/ISO/HEVC Duration : 3 h 55 min Bit rate : 62.2 Mb/s Width : 3 840 pixels Height : 2 160 pixels Display aspect ratio : 16:9 Frame rate mode : Constant Frame rate : 23.976 (24000/1001) FPS Color space : YUV Chroma subsampling : 4:2:0 (Type 2) Bit depth : 10 bits Bits/(Pixel*Frame) : 0.313 Stream size : 102 GiB (92%) Language : English Default : Yes Forced : No Color range : Limited Color primaries : BT.2020 Transfer characteristics : PQ Matrix coefficients : BT.2020 non-constant Mastering display color primaries : Display P3 Mastering display luminance : min: 0.0050 cd/m2, max: 4000 cd/m2 Maximum Content Light Level : 827 cd/m2 Maximum Frame-Average Light Level : 329 cd/m2 Audio #1 ID : 3 Format : MLP FBA 16-ch Format/Info : Meridian Lossless Packing FBA with 16-channel presentation Commercial name : Dolby TrueHD with Dolby Atmos Codec ID : A_TRUEHD Duration : 3 h 55 min Bit rate mode : Variable Bit rate : 3 058 kb/s Maximum bit rate : 4 668 kb/s Channel(s) : 8 channels Channel layout : L R C LFE Ls Rs Lb Rb Sampling rate : 48.0 kHz Frame rate : 1 200.000 FPS (40 SPF) Compression mode : Lossless Stream size : 5.03 GiB (5%) Language : English Default : Yes Forced : No Number of dynamic objects : 11 Bed channel count : 1 channel Bed channel configuration : LFE Audio #2 ID : 4 Format : AC-3 Format/Info : Audio Coding 3 Commercial name : Dolby Digital Format settings : Dolby Surround EX Codec ID : A_AC3 Duration : 3 h 55 min Bit rate mode : Constant Bit rate : 448 kb/s Channel(s) : 6 channels Channel layout : L R C LFE Ls Rs Sampling rate : 48.0 kHz Frame rate : 31.250 FPS (1536 SPF) Compression mode : Lossy Stream size : 754 MiB (1%) Language : English Service kind : Complete Main Default : No Forced : No Audio #3 ID : 5 Format : AC-3 Format/Info : Audio Coding 3 Commercial name : Dolby Digital Format settings : Dolby Surround Codec ID : A_AC3 Duration : 3 h 55 min Bit rate mode : Constant Bit rate : 192 kb/s Channel(s) : 2 channels Channel layout : L R Sampling rate : 48.0 kHz Frame rate : 31.250 FPS (1536 SPF) Compression mode : Lossy Stream size : 323 MiB (0%) Title : Commentary by Peter Jackson/Fran Walsh/Philippa Boyens Language : English Service kind : Complete Main Default : No Forced : No Audio #4 ID : 6 Format : AC-3 Format/Info : Audio Coding 3 Commercial name : Dolby Digital Format settings : Dolby Surround Codec ID : A_AC3 Duration : 3 h 55 min Bit rate mode : Constant Bit rate : 192 kb/s Channel(s) : 2 channels Channel layout : L R Sampling rate : 48.0 kHz Frame rate : 31.250 FPS (1536 SPF) Compression mode : Lossy Stream size : 323 MiB (0%) Title : Commentary by Grant Major/Richard Taylor/Alan Lee/John Howe/Dan Hennah/Chris Hennah/Tania Rodger Language : English Service kind : Complete Main Default : No Forced : No Audio #5 ID : 7 Format : AC-3 Format/Info : Audio Coding 3 Commercial name : Dolby Digital Format settings : Dolby Surround Codec ID : A_AC3 Duration : 3 h 55 min Bit rate mode : Constant Bit rate : 192 kb/s Channel(s) : 2 channels Channel layout : L R Sampling rate : 48.0 kHz Frame rate : 31.250 FPS (1536 SPF) Compression mode : Lossy Stream size : 323 MiB (0%) Title : Commentary by Mike Horton/Jabez Olssen/Joe Letteri/Barrie Osborne/Mark Ordesky/Andrew Lesnie/Rick Porras/Howard Shore/Jim Rygiel/Randy Cook/Ethan van der Ryn/Mike Hopkins/Christian Rivers/Brian Vant Hul/Alex Funke Language : English Service kind : Complete Main Default : No Forced : No Audio #6 ID : 8 Format : AC-3 Format/Info : Audio Coding 3 Commercial name : Dolby Digital Format settings : Dolby Surround Codec ID : A_AC3 Duration : 3 h 55 min Bit rate mode : Constant Bit rate : 192 kb/s Channel(s) : 2 channels Channel layout : L R Sampling rate : 48.0 kHz Frame rate : 31.250 FPS (1536 SPF) Compression mode : Lossy Stream size : 323 MiB (0%) Title : Commentary by Elijah Wood/Sean Astin/Andy Serkis/John Rhys-Davies/Billy Boyd/Dominic Monaghan/Orlando Bloom/Christopher Lee/Sean Bean/Bernard Hill/Miranda Otto/David Wenham/Brad Dourif/Karl Urban/John Noble/Craig Parker Language : English Service kind : Complete Main Default : No Forced : No
Mine LOTR:TT plays fine (fast forward or rewind). But i have 2 files, you have 2 stitch together in 1. File size: 111 GiB Duration: 3 h 55 min maybe something with that?
Are you saying it must have been stitched because it comes on 2 discs, or are you seeing that from the info above? The fact that it plays at all makes it seem less likely that that's the issue, but I guess its possible. Overall it does seem like the "easiest" option would be to try a different remux, but its so huge that I really wanted to avoid that if possible.
Simply remuxing the existing file in mkvtoolnix “sometimes” will display any errors. If you have the space might be worth a go? I just spotted this from the mediainfo. IsTruncated : Yes ???
Usually means the size reported in the header doesn't match the actual file size. Whatever's wrong it's obviously a bad file - possibly not indexed correctly.
Good idea. So would I just use the following command to do that: Code: mkvmerge -o outputfile.mkv inputfile.mkv I'd have space to read it from my NAS and write it to my local SSD so certainly worth a try.
It does increasingly seem like a bad file. Would remuxing it as suggested potentially resolve that, or would I need a new remux in that case?
Remuxing it without making any changes sorted it out - I got a bunch of errors reported so feasibly there'll be other issues, but for now its at least playable, and I can replace it at some point if needed. Thanks for the support!
