my Vu meter stuck in left . and out of line in right

restart didn't help
the streamer only one day age

 

A factory reset is the next to try.

 

When you say "restart" you mean a hard reset yes? Power off at the back?

I'd say it's worth either updating the firmware (if you're not on v1.2.12) or overwriting with the same version if you are.

If you're not on the current version you can use OTA to update (Settings/About/Version > "Online Update" and make sure beta box is ticked) otherwise you'll need to use a local file to overwrite:

Latest firmware:

https://music.eversolo.com/dmp/ota/DMP_A6/v1.2.12/DMP-A6_R_v1.2.12_202310171825_ota-package.zip

Do not unzip, load from Settings/About/Version and choose "USB Update"

 

I am in latest firmware - when I do factory reset all be ok until two days and its happened again

 

Try overwriting the firmware - this can only be a software error and I haven't seen it and no-one else has reported it as far as I'm aware.

 

in eversolo forum Facebook its happened only in master Edition

 

Always can be a memory problem. I would swap the HW. It is not normal.

 

I guess, but I'd expect other more wide ranging symptoms.

 

I have ssd internal 1tb

 

I am talking about the streamer system RAM and Flash memory.

 

No idea but it is strange and not normal. I would make it the sellers problem solving it.

 

Yep - must admit I tend to agree. Not always easy though.

 

If it happens after a couple of days:
1. is it on constantly? (overheat?)
2. do you reckon playing a particular track in all occasions? (could be messing it up)
3. have you used other player software? (it could somehow mess the loopback device used for displaying the VUs)

 

I do manual update
its same error

 

Have you tried with another source instead of Optical In?

 

yes . same error

 

I would send it back to the HiFi shop for a swap