We're excited to be able to share the boxes with you .We'll be closely monitoring these forums for your feedback as well as bugs.Understand what you saw as a bug, how to reproduce it, and what you were expecting to see helps us identify and track things better. Please Check FAQ and search the forum for your problem before you ask. http://www.zidoo.tv/Support/faq.html http://forum.zidoo.tv/index.php?thr...nofficial-guides-and-fixes-user-edition.3603/ Please provide the info as below when posting to the forum: 1,The version of the Firmware you encountered the issue. 2,Issue description(The facts,not your speculations). The aim is enable us to reproduce the issue.Tell us exactly what you did step by step. 3,Take pictures or make screenshots to help us make sure what have happened. Sometimes it's very important. Because both of us are often not the native English speakers,the pictures are very helpful to understand what have happened. 4,Tell us the fomat details of the video file if a video issue is reported.