Dolby Vision Issue with Samsung SoundBar

Discussion in 'HDD Media player(RTD 1619DR)' started by tanvideo, Nov 13, 2021.

  1. tanvideo

    tanvideo New Member

    Recently i just bought Samsung HW-Q900A soundbar. But i have problem to playback Dolby Vision thought the Soundbar to TV. It Blank screen, But if HDR & HDR10+ all working Fine. Anyone can help me to solve this problem ,TQ.
     
  2. tanvideo

    tanvideo New Member

    I m using Zidoo Z9X with lastest beta Firmware .
     
  3. Sledgehamma

    Sledgehamma Well-Known Member

    As Samsung is a opponent of DV I imagine they don’t support it in their soundbars either.
    Does your TV have an eARC port?
     
  4. Nice Monkey

    Nice Monkey Well-Known Member Beta test group

    Yeah it is not so obvious that AMP's need to specifically support HLG, DV and HDR10+ to pass it to the TV.
    It is a pity that Zidoo players don't integrate a second HDMI Audio only port except on the UHD3000 model.
     
  5. Markswift2003

    Markswift2003 Well-Known Member SUPER Administrator Beta test group Contributor

    Despite being Samsung the soundbar should be able to pass DV - as far as it's concerned it's just either a 12-bit 4:2:2 YCC signal or an 8-bit RGB signal.

    The Dolby Block in the EDID is obviously being passed correctly back to the Zidoo by the soundbar otherwise you wouldn't get the option in the Zidoo.

    I have an idea what's happening but I need to know a bit more:

    1. What is the TV?

    2. What is ticked in Settings/Display/Dolby Vision Compatibility?

    Can you download the EDIDs with it all connected like this:

    1. Zidoo > SoundBar > TV

    2. Zidoo > Soundbar

    And post here (need to change the extension from .bin .to .txt)

    Download EDIDs from Settings/Display/Custom EDID/"Save EDID" and save to a USB or network location..
     
  6. Markswift2003

    Markswift2003 Well-Known Member SUPER Administrator Beta test group Contributor

    Absolutely - it would be so much more useful - HDMI IN is neither use nor ornament.

    Unfortunately the board is the board...
     
  7. tanvideo

    tanvideo New Member

    My TV are Philips 65PUT7374 , Any idea to get EDID? Thank you
     
  8. Markswift2003

    Markswift2003 Well-Known Member SUPER Administrator Beta test group Contributor

    Let's try again.

    1. What is the TV? Philips 65PUT7374

    2. What is ticked in Settings/Display/Dolby Vision Compatibility?

    Can you download the EDIDs with it all connected like this:

    1. Zidoo > SoundBar > TV

    2. Zidoo > Soundbar

    And post here (need to change the extension from .bin .to .txt)

    Download EDIDs from Settings/Display/Custom EDID/"Save EDID" and save to a USB or network location..
     
  9. tanvideo

    tanvideo New Member

    I get the best solution to solve DV problem. I direct attach my zidoo to Philips 65put7374, then samsung sound bar to TV too. Set TV audio output as multichannel pass thru. Then I can watch Dolby Vision & Dolby atmos sound now. Soundbar will automatic detect as Arc. So all work fine. Cheers....
     

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