I cant believe this has not been fixed. Seriously, what is the use in fixing any bugs at all if you cant play various video files?? How long has this product been on the market with this showstopper of a bug? 1. Hook up HDD's with various video files to USB and internal port/s 2. Play various video files 3. Video file/s stops playing. While doing this, I also noticed that files on HDDs still can not be seen from computer (on Mac OSX). I didnt bother going in to see HDD formats and what-not, whats the use? Disgusted. Try testing your product before releasing it to the public.
"Try testing your product before releasing it to the public." Zidoo works hard for the firmware and you are the testers! That the way the media-player industries are.
It takes about two years of firmware updating for a media-player to work stable. If you complaint then you should stay with the older model. Since 2008 until now I have bought just any media-player with the new chip set just to enjoy better picture, sounds and speed. I don't mind and a must to wait for a new firmware to come out. By the time it matures then something new around the corner, make me upgrade again. Happy media-player lover! (Popcorn Hour, Dvico TViX, Dune HD, Zidoo...)
I did a factory reset. Unfortunately that didn't help. In comment Beta version v1.0.65 for Z9X Pro/Z20 Pro/Z2000 Pro/Z2600/UHD5000 release It says that the internal test version 1.0.68 for Z9X Pro probably also fixes my problems in Z20Pro: Beta version v1.0.65 for Z9X Pro/Z20 Pro/Z2000 Pro/Z2600/UHD5000 release
I have had this problem for some time, and it happens reproducibly in the same place with some files. So I have to rip and reinstall. Very similar. The hard drive in the Dock in Station on the Mac works fine. Does the Z20 not work with all hard drives? It currently has a 5400 (because of the noise) WD Red 14TB NAS drive in it. I have never had any problems with it. It is only in the Z20 that some films do not run correctly. As I said, the drive plays the same film correctly on all the computers I have.