My Z9X some day just did not start. As I tried restore update, it did not work. The device still don't work. I have connected to PuTTY via UART and I can drive USB port and ethernet, but I am not able to flash firmware. Probably the bootloader is broken. Can you help me with that device?
Can you boot to a U-Boot prompt like "Realtek>"? If so, try "boot r" with a recovery image "install.img" on a USB stick
Thank you for prompt replay. Yes, I have tried "boot r", as well as "boot ru". Below please find the reply. I have no idea, what's next. I am just a beginner in the subject. Realtek> boot r ---------------LOAD NORMAL FW TABLE --------------- fw_desc_table_start = 0x00a21000 fw_desc_table_ddr_base = 0x0x147d7410 [ERR] rtk_plat_prepare_fw_image:Signature(RESCUE__▒) error! Start Audio Firmware ... Booting aarch32 Kernel... fdt_loadaddr : 0x02140000 fdt_prepare, FDT header error!! Realtek>Realtek> boot ru Booting from USB.... (Re)start USB... rtk_usb_power_on:244: Realtek-usb: Turn on port 0 power rtk_usb_power_on:245: Port0 power on rtk_usb_power_on:251: Port1 power on rtk_usb_power_on:252: Port2 power on USB0: check_phy_power:26: check_phy_power USB XHCI 1.10 scanning bus 0 for devices... Unknown request , typeReq = 0x200c xHC internal address is: 1 2 USB Device(s) found USB1: check_phy_power:26: check_phy_power USB XHCI 1.10 scanning bus 1 for devices... Unknown request , typeReq = 0x200c xHC internal address is: 1 2 USB Device(s) found USB2: check_phy_power:26: check_phy_power check_phy_power:53: check_phy_power phy no power turn on it! USB_CTRL val=0xff00073, regVal=0x0 USB XHCI 1.10 scanning bus 2 for devices... Unknown request , typeReq = 0x200c 1 USB Device(s) found scan end scanning usb for storage devices... address 2 inquiry returns 0 1 Storage Device(s) found 1: Hub, USB Revision 3.0 - u-boot XHCI Host Controller - Class: Hub - PacketSize: 9 Configurations: 1 - Vendor: 0x0000 Product 0x0000 Version 1.0 Configuration: 1 - Interfaces: 1 Self Powered 0mA Interface: 0 - Alternate Setting 0, Endpoints: 1 - Class Hub - Endpoint 1 In Interrupt Interval 255ms 2: Mass Storage, USB Revision 2.0 - SanDisk Corporation U3 Contour 000017F9AC642EF0 - Class: (from Interface) Mass Storage - PacketSize: 64 Configurations: 1 - Vendor: 0x0781 Product 0x540e Version 0.16 Configuration: 1 - Interfaces: 1 Bus Powered 200mA Interface: 0 - Alternate Setting 0, Endpoints: 2 - Class Mass Storage, Transp. SCSI, Bulk only - Endpoint 1 In Bulk - Endpoint 1 Out Bulk 3: Hub, USB Revision 3.0 - u-boot XHCI Host Controller - Class: Hub - PacketSize: 9 Configurations: 1 - Vendor: 0x0000 Product 0x0000 Version 1.0 Configuration: 1 - Interfaces: 1 Self Powered 0mA Interface: 0 - Alternate Setting 0, Endpoints: 1 - Class Hub - Endpoint 1 In Interrupt Interval 255ms 4: Hub, USB Revision 2.0 - USB2.0 Hub - Class: Hub - PacketSize: 64 Configurations: 1 - Vendor: 0x05e3 Product 0x0610 Version 50.152 Configuration: 1 - Interfaces: 1 Self Powered Remote Wakeup 100mA Interface: 0 - Alternate Setting 0, Endpoints: 1 - Class Hub - Endpoint 1 In Interrupt Interval 12ms - Endpoint 1 In Interrupt Interval 12ms 5: Hub, USB Revision 3.0 - u-boot XHCI Host Controller - Class: Hub - PacketSize: 9 Configurations: 1 - Vendor: 0x0000 Product 0x0000 Version 1.0 Configuration: 1 - Interfaces: 1 Self Powered 0mA Interface: 0 - Alternate Setting 0, Endpoints: 1 - Class Hub - Endpoint 1 In Interrupt Interval 255ms ** Unable to use usb 0:1 for fatload ** ** Unable to use usb 0:1 for fatload ** ** Unable to use usb 0:1 for fatload ** Booting aarch32 Kernel... fdt_loadaddr : 0x02140000 fdt_prepare, FDT header error!! Realtek>
My friend bricked his z9x. How can he restore with uart. Just he use install.img file? And how thank you
Greetings. I have the same problem. A few days ago I made a hard reset by using "reset" button, I was doing the same operation on my Z9S device without any problem, but with Z9X the result is disaster. I followed all the instructions fully on that website link: https://www.zidoo.tv/Support/support_guide/guide_target/x0Yfq[ld]QEAzbeq7k9e[ld]3ulg==.html My z9X device cannot run and process the file on USB in any way. I have a cable-mouse. I connected it to the Z9X USB port to try. Red optical light of the mouse blinks once and doesn't function again. The USB port seems to be cannot perform its function and read the "install.img" file. Can you help me? Thank you in advance for your responses.
Seems to be a common problem... It happened to me when I connected a very old Western Digital Passport USB drive with a hidden CD-Rom partition - it bricks the box every time! The guy who wrote this post helped me out: http://forum.zidoo.tv/index.php?threads/unbrick.80713/#post-133233 The attached document may help. Mark
