Z20 Pro with Plex and stopped video

Discussion in 'HDD Media player(RTD 1619BPD)' started by goral, Dec 16, 2023.

  1. goral

    goral New Member

    First of all, I apologize for my English

    I have a problem playing videos in Plex (latest version client/server) on Z20 Pro (with latest firmware - new clean install with settings from "Recommended Settings and other useful stuff for RTD 1619BPD Players") . When I want to run a movie with Dolby TrueHD 7.1 the movie stops but when I change the track to 5.1 the movie continues. When I try with Dolby TrueHD 7.1 my soundbar shows that the audio is Stereo PCM.

    I tried with EDID turned off and on, but only with SAMSUNG-QA55Q60RAJXXZ(HDR10+) turned on it works, only the sound is transcoded to the OPUS codec Stereo PCM.

    My devices
    TV: SONY XR65A83JAEP 65'' OLED 4K 120 Hz Android TV
    Soundbar: Samsung HW-Q990C

    Z20 Pro is connected to the soundbar and it is connected to the TV with EARC
     

    Attached Files:

    Last edited: Dec 16, 2023
  2. bowlingbeeg

    bowlingbeeg Active Member

    Are you just using the android plex client with the internal player? If you are, then you're going to have problems because the official Plex client and internal player don't really work very well on the zidoo machines. Most people that want to use Plex on a zidoo device will install the ZidooPlexMod(http://forum.zidoo.tv/index.php?thr...yer-for-plex-using-native-zidoo-player.94714/) client in Kodi so that they can take advantage of the zidoo video player which uses the special hardware on the device to display a superior image.
     

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