Z10 not outputting video

Discussion in 'ZIDOO Z10' started by BlackBriar, Mar 20, 2020.

  1. BlackBriar

    BlackBriar New Member

    Hi everyone.

    Grateful for some thoughts on a weird issue with my Z10. One night it is working fine, the next it is not outputting video.

    There has been no software update or issue like a power cut during this time. Simply worked fine one night, blank the next.

    I've done a factory reset, but that has not changed anything. The front screen displays "Boot" then "Hello" then the time, so I assume this is not a software issue, but perhaps a problem with the main board. I've tried with different displays and HDMI cables but the result is the same - no picture.

    Has anyone got any suggestions as to what I try next?

    Many thanks for your help.
     
  2. Nice Monkey

    Nice Monkey Well-Known Member Beta test group

    Try an AV RCA cable. Be sure it is turned on in Android Settings.

    If that one keeps working it is a HW issue for sure. It seems the SW is running fine indeed.
     
  3. BlackBriar

    BlackBriar New Member

    Sadly I can't access the android settings to turn it on as I can't see the menu. Will give it a go with the cable though. Thanks!
     

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