X20 Pro different outputs levels

Discussion in 'ZIDOO X20 PRO' started by ivankiev50, Mar 13, 2019.

  1. ivankiev50

    ivankiev50 New Member

    Hi

    i have problem with different XLR volume level outputs:
    the left XLR one is quieter
    and the right XLR is louder
    I was looking for a balance setting in the menu but I could not find it
    pls help
     
  2. Nice Monkey

    Nice Monkey Active Member Beta test group

    My guess is this is a production flaw. As each channel uses its own AMP there could be a difference, but this should not be the case. Also RCA uses dedicated AMP´s per channel which may be (partly) shared with XLR? I saw 3 AMP chip´s on the PCB layout. Would need to see the diagram to be sure how these are used. Do RCA outputs have the same problem, if not you better use those?

    Volume controls per channel is not a feature of most/all DAC´s (some have none at all).
    I suggest to take it up with the seller or Zidoo directly for an RMA.
     
  3. ivankiev50

    ivankiev50 New Member

    the problem of uneven sound level repeats on XLR and RCA outputs - its the same
     
  4. Nice Monkey

    Nice Monkey Active Member Beta test group

    Not a surprise. As said before a valid reason for a RMA. They could mail you the Audio panel only as a replacement (if you feel fine to swap it yourself).
     
  5. ivankiev50

    ivankiev50 New Member

  6. ivankiev50

    ivankiev50 New Member

    Hello
    I ask to check who has speaker system with XLR outputs
    software version 2.1.40
    I have a feeling that this is something in the new firmware
    or setting filters
     

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