Trailers not working

Hi,

I set up my Z9X last night, its connected via gigabit Ethernet. It doesnt seem to be automatically playing trailers. Also when I click on the option to play a trailer, it wont play them either.

Any suggestions?

Thanks

 

Hi Mike, Give me some images which show your problem?

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Hi,

thanks for the response!
The trailers aren’t playing in the top right of the movie menu screen, nor do they play when I select the trailer option for a movie.

I’ve uploaded some example images, including my settings.

 

Moved to correct forum (assuming you have a Z9X and not a Z9X Pro)

 

Ok i've found a script that downloads and adds .trailer to the file. I can hear the video audio, but it doesnt play the trailer

 

So you're using local trailers?

What's the codec?

 

They are MP4 files

 

I have always used "Movie Name-trailer#1.mp4" for naming but I don't know if a - or a . makes any difference?

 

That's the wrapper not the codec - can you post a mediaInfo report.

 

Doesn't matter, it just needs a delimiter - I use a "."

 

Thanks

 

Sorry was half asleep when I posted this!

Here is an example of one of the files

General

Complete name : /Volumes/usbshare1/4Kmovies/Indiana Jones and the Dial of Destiny (2023)/Indiana Jones and the Dial of Destiny (2023) WEBDL-2160ph265.EAC3.Atmos-trailer.mp4

Format : MPEG-4

Format profile : Base Media

Codec ID : isom (isom/iso2/mp41)

File size : 36.8 MiB

Duration : 2 min 8 s

Overall bit rate : 2 398 kb/s

Frame rate : 23.976 FPS

Writing application : Lavf59.27.100



Video

ID : 1

Format : vp09

Codec ID : vp09

Duration : 2 min 8 s

Bit rate : 2 265 kb/s

Width : 1 920 pixels

Height : 1 080 pixels

Display aspect ratio : 16:9

Frame rate mode : Variable

Frame rate : 23.976 FPS

Minimum frame rate : 23.810 FPS

Maximum frame rate : 24.390 FPS

Color space : YUV

Bits/(Pixel*Frame) : 0.046

Stream size : 34.7 MiB (94%)

Title : ISO Media file produced by Google Inc. Created on: 11/09/2023.

Color range : Limited

Color primaries : BT.709

Transfer characteristics : BT.709

Matrix coefficients : BT.709



Audio

ID : 2

Format : AAC LC

Format/Info : Advanced Audio Codec Low Complexity

Codec ID : mp4a-40-2

Duration : 2 min 8 s

Bit rate mode : Constant

Bit rate : 128 kb/s

Channel(s) : 2 channels

Channel layout : L R

Sampling rate : 44.1 kHz

Frame rate : 43.066 FPS (1024 SPF)

Compression mode : Lossy

Stream size : 1.96 MiB (5%)

Title : ISO Media file produced by Google Inc.

Language : English

Default : Yes

Alternate group : 1

 

I keep my naming simple so in this case my movie is called Indiana Jones and the Dial of Destiny (2023).mkv and the trailer Indiana Jones and the Dial of Destiny (2023)-trailer.mp4
Works

 

Still can't tell the full story from that - it's not a full report so can't tell whether it's 8-bit, 10-bit or what profile it is.

Either way, it's VP9 which is a pain in the ar*e Google codec.

If you use a standard h.264 file and all will be good.

 

Here's one of mine and plays just fine

 

Naming where I included a few more details in the file name

 

Yes - that shows as Profile 0.

I can't remember what the issue was with VP9, but I seem to remember it was to do with the level.