[Solve] TS Files Can't Open/ Edit With Encoding Software

Hi
I'm from Indonesia. I use Zidoo X9 since 1 week ago. I use Zidoo X9 to record from HDMI input and format file which I choose TS, because image and sound more clearly than MP4. When open in PC, VLC can open but other software encoding like Handbrake, Avidemux, cannot. How to solve this problem?

Thanks for your answer

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UPDATE:
Finally, I can fix this problem, step by step:
1. Reopen and save TS Files with DmMedia Converter

Spoiler: DmMedia Converter

2. Encoding by Handbrake

Spoiler: Handbrake

 

I have latest firmware Handbrake reads file but cant sort out the file to decode it

Log from Handbrake

14:47:01] file is MPEG Transport Stream with 188 byte packets offset 0 bytes
[14:47:01] Found the following PIDS
[14:47:01] Video PIDS :
[14:47:01] 0x1011 type H.264 (0x1b)
[14:47:01] Audio PIDS :
[14:47:01] 0x1100 type AAC (0xf)
[14:47:01] Subtitle PIDS :
[14:47:01] Other PIDS :
[14:47:01] 0x1000 type Unknown (0xff) (PCR)
[14:47:01] stream id 0x1100 (type 0xf substream 0x0) audio 0x1100
[14:47:01] scan: decoding previews for title 1
[14:47:01] file is MPEG Transport Stream with 188 byte packets offset 0 bytes
[14:47:01] scan: audio 0x1100: aac, rate=44100Hz, bitrate=98535 Unknown (AAC) (2.0 ch)
[14:47:01] scan: could not get a decoded picture
[14:47:02] scan: could not get a decoded picture
[14:47:02] scan: could not get a decoded picture
[14:47:02] scan: could not get a decoded picture
[14:47:02] scan: could not get a decoded picture
[14:47:02] scan: could not get a decoded picture
[14:47:02] scan: could not get a decoded picture
[14:47:03] scan: could not get a decoded picture
[14:47:03] scan: could not get a decoded picture
[14:47:03] hb_ts_stream_decode - eof
[14:47:03] Warning: Could not read data for preview 10, skipped
[14:47:03] stream: 465 good frames, 0 errors (0%)
[14:47:03] scan: decoding previews for title 1
[14:47:03] file is MPEG Transport Stream with 188 byte packets offset 0 bytes
[14:47:03] scan: could not get a decoded picture
[14:47:03] scan: could not get a decoded picture
[14:47:03] scan: could not get a decoded picture
[14:47:03] scan: could not get a decoded picture
[14:47:04] scan: could not get a decoded picture
[14:47:04] scan: could not get a decoded picture
[14:47:04] scan: could not get a decoded picture
[14:47:04] scan: could not get a decoded picture
[14:47:04] scan: could not get a decoded picture
[14:47:04] hb_ts_stream_decode - eof
[14:47:04] Warning: Could not read data for preview 10, skipped
[14:47:04] stream: 465 good frames, 0 errors (0%)
[14:47:04] libhb: scan thread found 0 valid title(s)

Thanks

 

My Zidoo Firmware v1.0.3.5, problem still same

 

Just found an update to Handbrake but did not help.
[15:00:30] hb_scan: path=C:\Users\Pat\Desktop\my-video.ts, title_index=0
libbluray/bdnav/index_parse.c:162: indx_parse(): error opening C:\Users\Pat\Desktop\my-video.ts/BDMV/index.bdmv
libbluray/bdnav/index_parse.c:162: indx_parse(): error opening C:\Users\Pat\Desktop\my-video.ts/BDMV/BACKUP/index.bdmv
libbluray/bluray.c:2182: nav_get_title_list(C:\Users\Pat\Desktop\my-video.ts) failed
[15:00:30] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdreadVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdreadVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[15:00:30] dvd: not a dvd - trying as a stream/file instead
[15:00:30] file is MPEG Transport Stream with 188 byte packets offset 0 bytes
[15:00:30] Found the following PIDS
[15:00:30] Video PIDS :
[15:00:30] 0x1011 type H.264 (0x1b)
[15:00:30] Audio PIDS :
[15:00:30] 0x1100 type AAC (0xf)
[15:00:30] Subtitle PIDS :
[15:00:30] Other PIDS :
[15:00:30] 0x1000 type Unknown (0xff) (PCR)
[15:00:30] stream id 0x1100 (type 0xf substream 0x0) audio 0x1100
[15:00:30] scan: decoding previews for title 1
[15:00:30] file is MPEG Transport Stream with 188 byte packets offset 0 bytes
[15:00:30] scan: audio 0x1100: aac, rate=44100Hz, bitrate=98535 Unknown (AAC) (2.0 ch)
[15:00:31] hb_ts_stream_decode - eof
[15:00:31] Warning: Could not read data for preview 1, skipped
[15:00:31] stream: 2477 good frames, 0 errors (0%)
[15:00:31] scan: decoding previews for title 1
[15:00:31] file is MPEG Transport Stream with 188 byte packets offset 0 bytes
[15:00:32] hb_ts_stream_decode - eof
[15:00:32] Warning: Could not read data for preview 1, skipped
[15:00:32] stream: 2477 good frames, 0 errors (0%)
[15:00:32] libhb: scan thread found 0 valid title(s)

Thanks

 

I asked the question over at the Handbrake forum, was suggested to try and program called VideoReDo.
Installed, tested and does the job well, and has the feature to edit.
Free trial to download.
http://www.videoredo.com/en/Download.htm

 

Here is a new log file of Handbrake after I ran the .ts file thru VideoRedo, Handbrake was able to decode file.
http://pastebin.com/Qn3Tmk6b
May assist if there is a problem/incompatible issue

 

VideoRedo supports only Constant Frame Rate movies, but the files recorded by X9 are at Variable Frame Rate.
When converting with videoredo, you will lost many frames.
You can convert the files recorded by the X9 with ffmpeg, it is what I do.

 

Thanks for info, will give it a go.

 

Fix, I use DmMedia Converter and Handbrake