Slow internet with Z9X (both WiFi and LAN).

Discussion in 'HDD Media player(RTD 1619DR)' started by Ant14, Apr 24, 2022.

  1. Ant14

    Ant14 New Member

    Hi,

    My internet is very slow (WiFi and LAN) with my brand new Z9X, approximately 120 Mbps (DL) max on both, instead of usually +/- 900 Mbps.
    I've tried several things (update, factory reset, various adjustments on my AX3600 router...).
    I even tried with another router (ISP orignal one), and the result is the same.
    I have zero bandwidth limitation, zero internet consuming device when testing, nor "intelligent" allocation service ON, and I've double checked various other things like that.

    It's only happening with that single device.
    It's not related to some bad ethernet cable, nor 100M limit, nor distance between devices.
    I don't know what to do next, anyone has some fresh ideas ?
    Maybe finding and flashing an older image (I'm already on latest emergency firmware) ?

    Thanks a lot, for any provided help.
     
    Last edited: Apr 24, 2022
  2. Ant14

    Ant14 New Member

    Is there something wrong in downgrading to Z9X_P_v6.0.19_202008072201_usb-install.img ?
    Thanks for any help.
     
  3. Ant14

    Ant14 New Member

    Sadly, same result after downgrading to a 2020's firmware.
    Am I the only one facing such an issue ?
     
  4. Sledgehamma

    Sledgehamma Active Member

    How did you measure it on the Zidoo? Speedtest.net?
     
  5. Ant14

    Ant14 New Member

    First, I've noticed something wrong, downloading the same file from my Real Debrid cloud, to my Shield and Z9X.
    Then, speedtests through Chrome confirmed the problem.
    May I ask you, what results do you get (if you have a Gigabit connection) ?
    Thanks.
     
    Last edited: Apr 25, 2022
  6. Sledgehamma

    Sledgehamma Active Member

    I’ll test later today. Can you also test with the speed test app please?
     
  7. Ant14

    Ant14 New Member

    Thanks, I appreciate.
    I intended to, and I will (but we both suspect the results will be the same, maybe slightly higher with the app, as often).
    I'll do that in the next hour.

    The issue is also noticeable when streaming; ZDMC is unable to play smoothly, always buffering (which is logical, considering 20 MB/s file does not match, with a connection allowing 15 MB/s, at most).
     
    Last edited: Apr 25, 2022
  8. Sledgehamma

    Sledgehamma Active Member

    With the App I get around 250 to 270mbit with a 1000mbit internet connection.
    Via Chrome and speedtest of my ISP get 310mbit.
     
    Ant14 likes this.
  9. Armin Moesslacher

    Armin Moesslacher Active Member

    iperf i get 300mbit rock steady with the zidoo tcp
     
    Ant14 likes this.
  10. Ant14

    Ant14 New Member

    Sorry for the late answer, I've done more tests, to provide more insightful informations.

    I have quite similar results with the app (which is a good surprise, no faulty hardware apparently), and around 600 Mbps with Ethernet (so it seems it's fine, on the router side).
    Downloading from Z9X's Chrome is OK (around 30 MB/s, which is perfectly correct for WiFi).

    At the opposite, downloading from various add-ons inside ZDMC : always 6.1 MB/s max, no matter if I'm wired with WiFi off, or not (as if it was capped, somewhat limited to that exact speed).
    I've tried other Kodi and ZDMC releases (because I have zero issue with Matrix on Shield) : same result (so it's "XBMC" related).
    Another failed try : using a VPN makes no change.

    I don't know what to do next.
     
    Last edited: Apr 26, 2022
  11. Ant14

    Ant14 New Member

    Thanks.
     
  12. Ant14

    Ant14 New Member

    New test : same (bad) result, with something from my Alldebrid's Cloud; no matter if I'm DL to internal storage, or USB 3.0 external HDD.
     
  13. Carlos Niño

    Carlos Niño New Member

    Hi,

    I'm experiencing exactly the same problem. I have a 1Gb connection and only get 70-90Mb through the ethernet. Did you find a solution?

    Regards
     

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