PROBLEMS WITH EVERSOLO CONTROLLER

Hello everyone:

Let's see if someone can help me. For a few weeks now, the app that controls my Z8 from my mobile phone has not been working properly. Nothing appears in the SETTINGS menu, it's empty.

I have the same problem with another Android phone, from another brand.

It may be a problem with Android because curiously on my iPad the application is still working properly.

I have uninstalled and reinstalled the application and the problem persists.

 

I don't know if the Z8 allows more than one device to control it... did both phones work in the past?
Did you try deleting the BT paired device (the Z8 I mean) from the phones (I am just wandering wild here...)?

Don't know, just suggesting.

 

Thank you Nutul for your help.

Yes, I have already done it.

Let's say that I have started everything again without results.

Let's see what the support ones can say.

 

I have to add that the first screen is displayed without problems (Volume, Input source, outputs, etc.) and the Z8 can be operated from there.

The problem is the SETTING menu that when you access it is completely empty, without any command.

 

I get exactly the same problem.
Samsung S21, fully up to date.

 

Hmm, so it appears to be a problem limited to Android devices... as I have an iPhone, and can see all the settings.
You guys have the latest version (1.0.0.52) of the Z8 installed?

 

No issues here, although I use an Android Tablet, a Samsung Galaxy Tab S8+ running Android 13

 

Yes, latest version of app and Z8 firmware.
But I had the same issue on previous versions of both.

 

I also have latest version of Z8 firmware: 1.0.0.52.

I've only had these problems since a few weeks. Before, the application worked perfectly.

Some update of the Eversolo controller application may be the cause of the problem.

 

Solved, will update it on google play today.

 

That's fixed it for me.
Great service as always, thanks @mirror!

 

Good job @mirror!

You Solved my problems too.

 

So, what was it in the end...?

 

When installing the EverSolo Control app, my Samsung S22 ultra gets so hot it stops working. Everything returns to normal when I uninstall the app. What's happening Eversolo?