Hello , I just start using the new ZIDOO H6 Pro , the firmware are the last. When I start a video with netflix the audio not start until I put in pause the playback and start again it. Any suggestion to fix it. I use audio from HDMI on TV. Thanx. Alex.
Hi, try v1,0.10 beta http://forum.zidoo.tv/index.php?thr...-beta-version-for-zidoo-h6-pro-released.6185/ v1.0.10 firmware netflix support 1080p and youtebue support 2k\4k.
My first test are partial wrong .. Netflix are very slow and some time the problem not appear beacose the video start in pause mode and no in play. I not Tomorrow make a more complete test whith many video .
Ok . The situation with the v1,0.10 beta firmware are this. Many netflix video like ( italian title: La Nebbia , Tredici , Start Trek , Lilo & Stick ) star with audio but the video are black or with the first frame , after a couple of seconds ( 15/20 ) the video start. The problem appears stargin new video or resuming already started video. During non video time also the osd time are frozen and not advance. I try Amazon Prime and work fine. I use a copper connection with adsl 7/10M If you need some other test please ask me. Alex.
Hello , I try to do it but without result. Please see this https://www.dropbox.com/s/erc2lvv99w0xi47/20171011_212226.mp4?dl=0 is in low res but is good to see the problem. Alessandro.
Hello. I try also a factory reset of box but the problem persist? You can replicate it? And then Fix? Best Regards. Alessandro.
Hello, we reproduce the problem, when switching resolution will exist when this phenomenon, the problem has been submitted to the technical colleagues, thank you!
hi, Just installed the latest firmware 1.0.13 and i have the same issue. Let me know if you need additonal information Thanks Best regards Andro
Problem not solved in 1.10.13 , video start whitout audio , and to start it stop rewind and go are need.
Hi AlessandroBre66， Please try to press the volume button on the right-top corner to see whether the audio is resumed.
