High-pitched noise/whine

Discussion in 'HDD Media player(RTD 1619BPD)' started by stedman, Mar 19, 2024.

  1. stedman

    stedman New Member

    I just set up a new Z2000 Pro and it’s making a high-pitched noise (like a whine or a ground loop noise?) when I boot it up. It's connected to my AVR and the sound also comes through the speakers. I have tried using different HDMI cables, turning the fan off, plugging it into 3 different outlets, etc. The device seems to work fine otherwise. I’m not sure what else to try. Any suggestions?
  2. Sanctrum

    Sanctrum Active Member

    RMA it. It's not normal that sound distortion comes also via HDMI to the speakers. Some electronic parts inside are not keeping the designed specification.
  3. Markswift2003

    Markswift2003 Well-Known Member SUPER Administrator Beta test group Contributor

    Yep definitely get it replaced - sounds like a dodgy power supply.
  4. stedman

    stedman New Member

    Thank you both for your suggestions. Ordered a replacement. I hope I just got a bad unit and that it’s not a widespread, device-specific issue.

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