Eversolo phone app won't connect

I recently bought an Eversolo DMP-A6 but I can't get it to connect to the phone app. No mater what I do I get the error "Connection error, please check if the media payer and the phone are in the same LAN".
When I first got it I hooked it up through the ethernet connection & the unit played fine using the touch screen. I then installed the phone app (iPhone) & it connected. Then shut it down & unplugged it & installed the SSD. When I hooked everything back up, it would not connect through the phone app. The player still worked through the touch screen but every time I tried to connect the phone app I would get the same error message. I tried repeatedly while connected though wifi & ethernet. It is on the same LAN & the same SSID. I even moved both to the same guest network, didn't help. I deleted & reinstalled the phone app multiple times. I did a factory reset of the unit. I moved the wifi base station to where it had a clear line of site between it the Eversolo & my phone. I rebooted my phone repeatedly. At every point the unit would play using the touch screen, it just won't connect through the phone.
I don't want to return it, it sounds great but I need to be able to use the phone app. Any help would be greatly appreciated.

 

When you installed the application, did you also delete the data from the cache? See also here http://forum.zidoo.tv/index.php?thr...nt-connect-to-dmp-a8.98260/page-2#post-222746