Email To Zidoo Service

Discussion in 'ZIDOO H6 Pro' started by jjjackson, Dec 4, 2018.

  1. jjjackson

    jjjackson Member

    PS: If you have a product review at Amazon, I suggest you go and edit it to show your present feelings about Zidoo and their Customer Support!

    Amazing how changing a few 5 star reviews to 1 star reviews can affect sales.
    I always read the bad reviews first.
     
  2. moukim

    moukim New Member

    C zéro ce box
     
  3. jjjackson

    jjjackson Member

    Here is a list of some Android Box Forums you might choose to post a Zidoo review.

    TVBoxForum

    IPTV Talk

    Droid Box

    MXQ Project Forun

    Android Forums

    Feel free to add to the list.
     
  4. jjjackson

    jjjackson Member

    I don't know how many of you have followed my request to both contact Zidoo Customer Service or post negative reviews on Amazon or other forums, but if you want to get a newly corrected firmware, it's up to you to fight for your needs.

    As I've said many time on this forum, I personally like and think the H6 is a winner, but the firmware flaws make it hard to be considered a winner and have suggested to my friends not to buy an H6 Pro until the bugs are worked out. If they will ever be worked out.
     
  5. jjjackson

    jjjackson Member

    No change or firmware upgrade offered from today's email with Zidoo Customer Support. In a few days Zidoo will be closed for some days, because of Chinese New Years, so I'm asking board members to spread their honest reviews to every possible forum or Youtube site.

    My personal feeling is that Zidoo is more interested in creating software for future products then supporting our concerns.

    Zidoo doesnt get that its present owners mean future sales of other products to us and our friends. Zidoo doesnt understand that our reviews create positive or negatively impact sales.

    Please show Zidoo how much good customer support creates sales and drives business by offering your honest opinions through online reviews.
     
  6. jjjackson

    jjjackson Member

    In my reply to Zidoo I pointed out that this thread has over a 1000 views and that these views relate to sales, not just for the H6, but other present and future products. It's been my experience that some Chinese companies just don't get that this forum and positive posts mean sales.

    I hope you'll keep posting your requests for support, both here and on other outlets and perhaps Zidoo will get the message.

    As I've said in the past, great box, bad support!

    JJ
     
  7. jjjackson

    jjjackson Member

    This is the latest reply from Zidoo Customer Service

    "We are dedicated to Zidoo users' satisfaction and will try best to solve your problems."

    We will see.
     

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