Zidoo Support-Kim

Hello. I have a Z30 Pro but cannot update past v1.2.10_G. I have tried downloading updates and OTA with no success. Please help.

Dear friends,
In februari 2025 J bought my Eversolo DMP A6 gen2 from your official Zidoo online store. J was very happy with it but a few days ago suddenly it stopped
working. It is not powering. J checked the cables, the connections but still it does not power.
Please advise me what to do.
Waiting for your reply

Good day,
Happy New year.
Kindy help me to fix an issue. I have experienced some distortion when i connect Zidoo UHD 5000 to Mcintosh Ma 352 with XLR cable. I have updated it with latest version

Hi, I'm wondering if I can buy a replacement part for my Z3000 Pro I want to buy a new top cover. I managed to dent the one that I got.

Hello! I would love to get a diff update for Z3000 Pro from v1.2.10 to v1.2.22 or to 1.2.20.
I can't find it anywhere...
Could you help please?!!

and chance to add slow motion into the new 8k boxes like the old realtek had? I really miss it.

Dear Kim,My Eversolo A6 doesn't transfer 5.1DSD to my Onkyo5007 receiver(1.3a).When I play 2.0DSD, the sound comes through.If I transfer 5.1DSDviaPCM, the sound constantly interrupts.When I bought the A6, I was hoping for5.1 support.Onkyo plays DSD5.1 from other sources.Which splitter can help?Is there a way to rewrite the EDID file in A6?I really like A6, but I can't give up the good sound of my flagship receiver

I just did update 1.5.30 and it was supposed to fix the clock compensation on A10. Now neither coax nor optical work at 192 on Apple Music. Frequency of 48 and 96 work but not 192.
On Qobuz it down res to 48 but plays. On one track it plays at 192 music but it stutters badly. I am using an Anthem AVM 60 for get these readings. Turning the clock compensation off and on has no effect. This needs to be fixed.

just ran v1.5.10 update. My DMP-A10 is dark. No lights. Swithed back toggle off and on. No joy. HELP please.

"Please PM me the page of upgrade on your player". I am not sure what you are asking for.

I can't write the whole question.
There is a 420 character limit.

This would be a perfect companion for the DMP series and in my case the final step to drop my dedicated cd player from the rack. I would by this product the release day.

Well, at the end, something like the CD transport Melco D100-B, just more convenient from the value/price standpoint in the usual Eversolo style.

I imagine a chassis of the very same size of the DMP-A6 in width and depth, just of the necessary height to house the internal reading unit, in order to allow a perfect stack below or above the main unit.

Nothing really HiFi or special, on the contrary, just a certified (to read every disk, every time, without any compatibility issue with the streamer) CD transport in a full sized enclosure, which replicate the very same DMP aesthetic language.

Question number two.
Eversolo's CD player
What I do really want to see in the Eversolo products catalogue is a dedicated CD player for the DMP series.

Hello my friend!
I have a few questions.
Question number one.
I bought an Eversolo DMP-A6 Gen2 streamer.
I need a good CD transport to listen to Audio CDs.
What models are compatible with the Eversolo DMP-A6 Gen2?

Hello. I can't update my Zidoo Z3000PRO. The beta version was detected and uploaded to the device, but there was an error checking the data package during installation. Markswift2003 gave me two USB upgrade links. However, the result is the same: error checking the data packet. The firmware is currently 1.1.60, He advised me to contact you for help. What should I do? Thank you.

Dear Kim! Could you so kind to check that my MAC was delivered? The last three digits are 9:cc. Waiting for update! Thank you!

Welcome! :)