Zidoo Support-Kim's Recent Activity

  1. Zidoo Support-Kim replied to the thread A6 gen 1 loses Spotify connection every couple of songs.

    Hello all. Could you please confirm the Spotify app version on your iPhone? If possible, report a log can help our team to have a test...

    Mar 13, 2026 at 10:34 AM

  2. Zidoo Support-Kim liked Alan Rutlidge's post in the thread Change power supply DMP-A6 GEN 2 with LHY AUDIO LPS-A6-MKII ?.

    I will preface this post by apologising for the lengthy reply. I'm reading some of the replies since I posted my comment on opinions...

    Mar 13, 2026 at 10:10 AM

  3. Zidoo Support-Kim replied to the thread Loud cracking noise from the power amplifiers when switching on the Eversolo DMP-A6..

    Hello Steffen, could you please provide more details? 1. constant noise or only when you switch the status of playback? 2. the input and...

    Mar 13, 2026 at 9:37 AM

  4. Zidoo Support-Kim liked Dlmarien's post in the thread Power-on related problems with early production DMP-A6 Gen2 units (register your case here only).

    Agreed! Solid customer service IMO. Happy customer on this end!

    Mar 13, 2026 at 3:21 AM

  5. Zidoo Support-Kim liked Alan Rutlidge's post in the thread Power-on related problems with early production DMP-A6 Gen2 units (register your case here only).

    Great news Dave and kudos to @Zidoo Support-Kim for her intervention and assistance. :)

    Mar 13, 2026 at 3:21 AM

  6. Zidoo Support-Kim liked Dlmarien's post in the thread Power-on related problems with early production DMP-A6 Gen2 units (register your case here only).

    Power supply successfully replaced earlier today. No charge obviously and a 2 year warranty if the same issue reappears, which I doubt...

    Mar 13, 2026 at 3:20 AM

  7. Zidoo Support-Kim liked thivame's post in the thread v1.3.05, v1.3.05_G Beta version for Z9X 8K/Z30 PRO/Z3000 PRO/UHD8000.

    Even if this solves my problem, it's just a workaround... For those with the same problem, does setting it to "Match frame rate only"...

    Mar 13, 2026 at 3:15 AM

  8. Zidoo Support-Kim attached a file to the thread Music Library Issue.

    [ATTACH]...

    upload_2026-3-13_10-19-17.png Mar 13, 2026 at 2:19 AM

  9. Zidoo Support-Kim replied to the thread Comments after updating my DMP-A10 to current software release.

    No current plan yet :-( Noted.

    Mar 12, 2026 at 2:03 AM

  10. Zidoo Support-Kim liked Miki222's post in the thread I found a bug after the new update 1.5.46..

    I received the new update 1.5.60 and I was curious if this bug had been fixed, but friends, I'll disappoint you, it hasn't been yet....

    Mar 11, 2026 at 10:23 AM

  11. Zidoo Support-Kim replied to the thread I found a bug after the new update 1.5.46..

    Hi there. You can message me or send email to service@eversolo.com When it's clear that there's a hardware issue, please contact the...

    Mar 11, 2026 at 10:20 AM

  12. Zidoo Support-Kim liked Biamp300B's post in the thread Firmware 1.5.62.

    Hello Pilli, I would most definitely say Yes, numerous problems have been reported and in which I believe are currently present and...

    Mar 11, 2026 at 9:53 AM

  13. Zidoo Support-Kim liked Biamp300B's post in the thread Firmware 1.5.62.

    Hello Pilli, so you are aware, this is a ENGLISH LANGUAGE speaking fourm , no problems . Please Post or text as such, thank you...

    Mar 11, 2026 at 9:53 AM

  14. Zidoo Support-Kim replied to the thread Inquiries about the operation of in-app tidal infinite loading and setting.

    Hi there, does it persist? If so, could you please try the "reset login" option in the page of streaming service? And a video with the...

    Mar 11, 2026 at 9:22 AM

  15. Zidoo Support-Kim replied to the thread Bug: Synchronize with Tidal fails. But not really....

    Noted. Thanks for your feedback!

    Mar 11, 2026 at 9:08 AM
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