Zidoo Support-Kim's Recent Activity

  1. Zidoo Support-Kim replied to the thread New Version v1.4.30 for DMP-A6/A8/A10 Released.

    Hey Arnd, thanks for your kindness. The home page problem is also related to API, we are fixing them in succession : )

    Apr 28, 2025 at 6:41 AM

  2. Zidoo Support-Kim liked Oldpainless's post in the thread Managing the Z3000 Pro Audio Library.

    I was just about to post this lol. I had major issues with my library with songs being all over the place and not in one album - then I...

    Apr 27, 2025 at 8:09 AM

  3. Zidoo Support-Kim attached a file to the thread Managing the Z3000 Pro Audio Library.

    Hi, Snukky. The lack of ID3 tag can cause the failed sorting. You can fill the Album Artist， then in general the Artist and Album will...

    upload_2025-4-27_14-35-21.png Apr 27, 2025 at 7:51 AM

  4. Zidoo Support-Kim replied to the thread Eversolo DMP A6 gen2 does not show the record label information of the album being played.

    Hey, eraldo. Does the issue persist after the update to 1.4.32?

    Apr 27, 2025 at 7:19 AM

  5. Zidoo Support-Kim replied to the thread Eversolo News & Updates Thread.

    Hi, we've found that the issue is caused by individual API. We're in contact with Tidal. It's supposed to be fixed soon. Thanks for your...

    Apr 27, 2025 at 4:56 AM

  6. Zidoo Support-Kim replied to the thread Amazon Music Playlist Issue.

    Hi, is the issue you encountered in Tidal? We are currently in contact with Tidal, and the issue will be fixed soon. Thanks for...

    Apr 27, 2025 at 4:49 AM

  7. Zidoo Support-Kim replied to the thread New Version v1.4.30 for DMP-A6/A8/A10 Released.

    Hello! We have identified the specific problem with several API and are currently in contact with TIDAL. We appreciate your patience as...

    Apr 27, 2025 at 3:27 AM

  8. Zidoo Support-Kim replied to the thread Eversolo Tidal home page.

    Hi all, we appreciate your feedback. The playlist problem occurs from the individual API. We're looking into it and fixing it right...

    Apr 27, 2025 at 3:23 AM

  9. Zidoo Support-Kim replied to the thread Eversolo Tidal home page.

    Hi all. Thank you for your detailed feedback. We have noticed this issue and are discussing it.

    Apr 25, 2025 at 11:17 AM

  10. Zidoo Support-Kim liked DCLR's post in the thread Home Theatre 5 Update / TMDB Fix v4.3.55 (Realtek 1295 models).

    Everything went well for me, even the trailers are working again ! (firmware 2.1.28)

    Apr 25, 2025 at 10:31 AM

  11. Zidoo Support-Kim liked Snukky's post in the thread Managing the Z3000 Pro Audio Library.

    Hello, As you requested, I've sent some suggestions via Google Drive to kim@zidoo.tv so you can help me resolve my issue. Sincerely,

    Apr 25, 2025 at 10:18 AM

  12. Zidoo Support-Kim replied to the thread Please help me connect to Ubiquiti UNAS-Pro.

    Hello Jason. Thank you for your patience. Please follow the steps I provided to capture the log for R&D analysis.: 1) Please click the...

    Apr 24, 2025 at 10:35 AM

  13. Zidoo Support-Kim replied to the thread New Version v1.4.30 for DMP-A6/A8/A10 Released.

    Understood. Could you please record a video of the blinking issue as the initial step? Kindly send it to me so we can assist you in...

    Apr 24, 2025 at 7:42 AM

  14. Zidoo Support-Kim replied to the thread DMP-A6 1st gen cast mode with an Android 15 tablet..

    Hi, could you tell me what Android system version you are using?

    Apr 24, 2025 at 4:19 AM

  15. Zidoo Support-Kim liked SausageDog's post in the thread DMP-A6 1st gen cast mode with an Android 15 tablet..

    Hi Kim, please check the Support mailbox for the screen recording of the issue. Thanks.

    Apr 24, 2025 at 2:14 AM
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