Zidoo x20pro I connect a 2,4,10 TB disk to the USB3.0 port and watch a movie for 10-15 minutes. then stop and the disk is lost. Restart the player and again 10-15 minutes and stop. 2.3.10 the program is the same as it was before. The disk has a separate power supply.
Install latest firmware, it fixes most issues with USB3.0 port disconnection. If that doesn't fix it, use a USB 2.0 port. USB 2.0 has always been rock solid.
thank you, the problem is solved-return to the factory settings for version 2.3.10. Thanks for the support