I have issue about device random reboot. It is appear with external or internal hdd too, wireless or ethernet... I have no really idea why it happening. I recorded video about issue Zidoo service didn't help... P.S. And also have logs here, maybe somebody can help me? https://www.dropbox.com/sh/2rjkdgg3pedwr5j/AAAJveh0R-rzoGYn0PWHKRnta?dl=0
On first start zidoo logo is offset to the right, maybe resolution problem. I would recommand to try on a another video output or tv. When plug to other tv try setting at resolution your monitor or tv handle. Or you could try setting resolution lower until when first boot zidoo logo is center, avoid automatic resolution.
I don't use this monitor usually. Just for recording my problem. My usual screen is Epson projector and it was difficult to record video with it.
Sorry about your inconvenience,Could you please try those two ways to fix your problem? Can you try to restore factory Settings? Determine whether the power is original
Which I mean this way, please check for the instruction https://www.zidoo.tv/Support/support_guide/guide_target/7WjcmduqUFZKKmVViAFMcQ==.html
can you tell me what features the power supply that I buy a new one with the same characteristics thanks