zidoo 5000 isuues

Discussion in 'HDD Media player(RTD 1619BPD)' started by Z5000, Sep 26, 2023.

  1. Z5000

    Z5000 New Member

    Greetings

    I am new to zidoo and my new 5000 has issues. I am unable to see anything in my 2 disks other then the lost dir. 2 disks both new 14tb seagate on SMB. I can only see data when using the zidoo device manager but no my PC or Phone.

    Black screen happen also after around 5 hours of video playing the device is slow and black screen happens until I restart then issue is gone but then returns later????

    help??????
     
  2. geebolt

    geebolt Active Member

    If you're using an SMB share and a drive formatted in NTFS you won't be able to see the drive's contents. It's a known bug and should be fixed with the next firmware due "soon".
     

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