X20 HDMI in problem

Discussion in 'ZIDOO X20' started by Юрий Гандев, Jul 28, 2024.

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  1. I can't record on Zidoo X20 from HDMI in - it sets up normally and I can see everything while recording, but after I press stop it goes to a green screen and restarts. Then I see on the recorded file there is only sound, but no picture. With my other device Z 1000 pro there is no such problem - it records perfectly. Probably new software is needed, but I see that the model is totally forgotten.
    Zidoo take care of your customers if you want us to keep buying from your brand!
    Why would I buy something that, if it doesn't work properly, won't be supported in just a few years?
     

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