About a year ago, I encountered the same problem. I thought it would pass over time, but nothing has changed. And I spent a long time searching the Internet for information on how to fix this problem. I didn't find anything useful, the forums didn't really help. I asked my friend of mine who knew a little about it. He advised to uninstall the app using the uninstaller and clear all remaining files and records. After that, I performed a clean installation and everything worked correctly.