Remote problem

Discussion in 'ZIDOO H6 Pro' started by Meguinness, Feb 2, 2018.

  1. Meguinness

    Meguinness New Member

    Why everytime I start the H6 the first screen that I'm presented with is the remote control app? Then I have to press two times the ok to go to the main launcher....?????
    Thanx
     

    Attached Files:

  2. JimF

    JimF New Member

    Me too
     
  3. Meguinness

    Meguinness New Member

    So what we do about it.?
     
  4. wooolf

    wooolf Active Member

    I guess you tried to press the "return" and the "menu" button together for a few seconds while being very near the zidoo box?
    then does it tell you the remote is synchronized? or what does it tell you?
    is your bluetooth on in quick settings?
    try turn it off and on again and reboot while it is on and re-check...
     
  5. JimF

    JimF New Member

    If it's a hardware issue, the only thing that can be done is to replace either the remote and/or the box. If it's software/firmware, then Zidoo can correct.

    Anyone else having either no Bluetooth connection period or needing to re-establish a BT connection with each power on needs to speak up.
     
  6. wooolf

    wooolf Active Member

    I have tested a new bluetooth keyboard today and for some reasons i made my original remote reconnect via bluetooth when it couldn't do that since reset factory :confused:
    meaning for you that it could be worth trying to connect different devices to awaken the BT connection... don't ask me why ;)
     

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