This prob will only work for a few people, but to stop the freezes whenever a video would start, I had to set Optical to Auto (even though I have no optical cord attached) it fixed the freezes I would get with every video I tried to play. I know it does not make a lot of sense but I have fiddled with it enough to know that it's the cause of my problem cause switching it back to off causes it to freeze on every video I try to play. just shows how messed up their boxes are when the setting for the optical that's not being used, is causing issues.
I wanted to try changing these settings for an experiment, but I didn’t find such an item for an optical parameter in the menu
Does the freezing only happen on 4k videos or the type of files? I currently own the Z20 PRO & have a Denon receiver with my 1080 plasma TV. I have never had any problems with freezing & all of my video files are mkv.
no! freezing happens with all content, 4k, 1080p, Dolby Vision. HDR.MKV, WEB-DL. it all freezes with the optical option set to off