Poor USB Port Alignment

Discussion in 'ZIDOO X1' started by tanw, Jul 12, 2015.

  1. tanw

    tanw New Member

    My USB port doesn't align very well (see picture).

    Has anyone else experienced this?
     

    Attached Files:

  2. Bluesmanuk

    Bluesmanuk Member

    Not so far.
     
  3. tanw

    tanw New Member

    Mine was like it from the factory.
     
  4. slappy

    slappy New Member

    That sucks. Just checked and both ports are fine on my box. Must be a factory defect but that does happen from time to time. Had a matricom box where I had to open the box and nudge the port around a bit. Hopefully one of the Zidoo reps will see this and sort you out soon.
     
  5. tanw

    tanw New Member

    No comments Zidoo?
     
  6. AMoon

    AMoon New Member Zidoo TECH Supporter

    Hi Tanw,

    Firstly, sorry to hear that.
    Maybe the factory did a mass production, and leads to the differentiation of individual.
    We didn't have no actions, after know this situaiton.
    We've told the factory to pay more attention to the details when producing.
    We'd like to give our perfect products to users with our efforts.
    And we are trying our best to do better and better.
    And as we know, this is a new model, we will do it better with our technology.
    If you can try to fix it by yourself just with a soldering iron. We promise will not affect the warranty service.
    Thank you for your understanding.
     
    Last edited: Jul 14, 2015
  7. tanw

    tanw New Member

    I've never used a soldering iron in my life so I'm certainly not going to start with something like this.

    Had I paid $60 for one of these, I'd be really annoyed. Given I only paid the $10 post, I'm just going to have to make do with the the other port.
     

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