Resolved Please Help... Black Screen with 2160p and 23.976Hz video using FW 1.4.6

Discussion in 'ZIDOO X9S' started by litlgi74, Jan 7, 2018.

  1. litlgi74

    litlgi74 Member

    I am not sure what is going on...

    I have an X9S hooked up directly to my LGOLED65E6P with deep color turned on.

    The X9S is using FW 1.4.6.

    The tv color and picture is now better than ever! But black screen flashing is unbearable. The screen goes black at least 20-30 times a minute.

    I have these settings on the x9s

    HDMI Mode 2160p/24Hz
    Deep Color Mode 10 bit
    Color Space Mode YCbCr 444
    And the individual Playback modes...
    Auto 23.976/24 (on or off) On
    Auto 29.97/59.94HZ (on or off) Off
    Enable 4k 23.976Hz (on or off) On

    I also made sure to turn on HDMI 2.0 mode in the advanced options of the quick settings...

    The only time the screen does not flash (with the best picture quality) is when I have the HDMI mode set to auto... But then everything is converted to 1080p.

    Any ideas... I am disgusted...

    John
     
  2. Sarco

    Sarco Active Member Beta test group

    Cable my friend, cable
     
  3. litlgi74

    litlgi74 Member

  4. Sarco

    Sarco Active Member Beta test group

    Last edited: Jan 7, 2018
  5. litlgi74

    litlgi74 Member

    There's good news and bad news...

    Its not my cables.... It's my HDMI input 4!!!!

    HDMI 1 works perfectly!

    Good lord
     
  6. Sarco

    Sarco Active Member Beta test group

    Some TV have different HDMI build, mine HDMI 5 is 2160p at 300mhz but it can play 1080p 120Hz. Glad you find a solution. Anyway it give me time to put some info in the post.
     
  7. litlgi74

    litlgi74 Member

    Thanks for your help...

    Now that all is working as it should video wise... Dolby Atmos is not...

    Resolution switching does not work in FW 1.4.6 either.

    Any reason not to upgrade to FW 1.5?
     
  8. Sarco

    Sarco Active Member Beta test group

    I had a problem with 1.5 in setting 5 channel PCM audio disapear and I need it so I use 1.4.20. Frame switch seem also problem in 1.5 but some user do not have problem, so you can try 1.5 and go back if you want. Note to go back you will need to flash (not like ota) the device with special instruction. Second post How to flash...
     
  9. Sarco

    Sarco Active Member Beta test group

    I don't know your configuration but you need HDMI audio to raw, optical is limited to 5.1. That mean only on HDMI, Atmos is only a layer on dolby dd+.
     
  10. Sarco

    Sarco Active Member Beta test group

    By the way my tv can when set to passthrue push dolby dd+ on optical but I am not able to have it from Zidoo.
     
  11. litlgi74

    litlgi74 Member

    The X9S is what is telling me that Atmos is Unknown Audio Format... I think it worked when I was at FW1.5
     
    Last edited: Jan 7, 2018
  12. litlgi74

    litlgi74 Member

    Sorry... the Message from the X9S is Unknown Audio Format... Not Unsupported audio.
     
  13. litlgi74

    litlgi74 Member

    Atmos is working in FW 1.5
     
  14. dKd

    dKd New Member

    Hello there,

    I'm new on the forum and only got my X9S a couple of days ago.
    I'm on the latest firmware.
    The problem I have is with 4K and 24p with HDR and Deep Color Mode. It's visually playing at more than 24p which breaks the movie feeling for me.
    I'm using an LG 55C6V.

    Do you have any suggestions?
    Also, I can't seem to find this option in X9S :
    >> Enable 4k 23.976Hz (on or off) On
    Maybe because of the newer firmware ?

    Thanks in advance.
    dKd.
     

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