Picture Issue

Hi Guys,

I have had my X9S for a couple of weeks now. I think I have a faulty unit.

I am experiancing random square artifacts on the screen, which distort the picture, its not app related. As this happens in other areas and not just in ZDMC.

I am really disappointed in this box so far.

Is anyone else experianced any issues? I have emailed Zidoo on Amazon to see their thoughts.

Thanks

 

Pictures are attached to show issues. This also happens in other apps, Chrome and even the settings app. Although its random.

 

did you checked the original skin?

 

Yep does it no matter what build skin etc.. also does it in Chrome and other apps. :-(

 

Look like an hardware problem, but is difficult to understand if is inside you X9S or something esternal.
Is not so easy, but could you use the X9S analog output to connect it to the TV. The analog cable is a particular one, I explained it in another thread, but I can confirm that the one provided with WDTV box is perfect.
If analog output has not the artifacts, is something starting (but including) HDMI video output down to TV itself.
If artifacts are present also on analog output, send it back for a replacement.

 

Its nothing external as all my other hardware is fine, even if I plug my other box onto the same HDMI there is no issue. I think the hardware is faulty.. I am thinking I will return for a refund as so far the X9S has been disappointing. I am awaiting a response from Zidoo on amazon.