NEO S shuts down randomly

Discussion in 'HDD Media player(RTD 1619DR)' started by julius Heslet, Sep 18, 2023.

  1. julius Heslet

    julius Heslet New Member

    Hi,

    Have anyone ever experienced their player randomly shutting down? While watching a movie i sometimes suddenly get "Zidoo NEO S Shutting Down" messaage.

    Also, i've noticed that the network interface lights up and my hard drive spins up when i plug in the HDMI cable - even without the power cable attached.

    Is this a grounding issue or an issue with the player?

    Software version: v6.6.96

    Thank you
     

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