Issue: Karaoke app play video without sound

Discussion in 'ZIDOO X9S' started by PeaceWorld, Dec 6, 2016.

  1. PeaceWorld

    PeaceWorld New Member

    Hi there,

    I have got my Zidoo X9S for two weeks, I face a problem on running a Chinese Karaoke app (天籟K歌TV版2.0.2).

    The app should allow user to download songs and play the Music video either with original vocal or pure music.

    On X9S, the app play the MV without any sound (vocal or music). But this app is running fine on another TV box (like HiMedia HD600A).

    Looking into the Music folder of the app, there are 3 types of files for each song
    xxxxxx_0.m4a <- audio file (music)
    xxxxxx_1.m4a <- audio file (vocal)
    xxxxxx_2.trc <- lyric file
    xxxxxx_3.MP4 <- video without sound
    [​IMG]
    I believe that the Zidoo X9S should be able to play these files. What's the problem caused the app cannot play the m4a files when mp4 is running? Firmware issue?

    Appreciate if you could help to check and solve the problem.

    <Recap in Chinese>:

    你好, 入手X9S已兩個星期, 但有一問題找不到解決方法, 希望Zidoo方面可以幫忙!

    在X9S中安裝了天籟K歌TV版2.0.2版本, 下載好K歌後, 播放歌曲時只有畫面, 沒有聲音 @_@

    但以往在其他盒子裡的天籟K歌, 可以正常下載K歌和播放. 可否看看是什麼問題~!


    Download link:
    http://file3.audiocn.org/vUpdate/Android_TV_BST_TY/TV_Angelkaraoke.apk
     
    Last edited: Dec 6, 2016

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