Help Please, 2000 pro turns off after connect 4 tb

Discussion in 'HDD Media player(RTD 1619BPD)' started by Kalamoony, Mar 9, 2024.

  1. Kalamoony

    Kalamoony Member

    Hello Everyone,

    I am an old Zidoo user, I started with Z1000, then Z1000 pro and just last week I got my new Z2000 Pro .

    I have updated the fw to newest one v1.0.75.

    Now when I connect my WD external HD 4 Tb my book (the big old one comes with Charger and USB ), as soon as zidoo begins to scan movies on HD then turns the zidoo off, I tried this many time and always the same.

    I am sure the problem not from my HD coz it works super on my PC and on my old z1000 pro works great .
    I tried to connect an smaller size and capacitate HDD Toshiba 500 GB and it works on Z2000 pro .

    Please Help me I had never like this issue in old devices of Zidoo
     

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