HDMI in issue

Discussion in 'ZIDOO X9S' started by Burick graham, Aug 25, 2017.

  1. Burick graham

    Burick graham Member

    I'm having trouble seeing image when I connect my set to box to watch cable through the HDMI. It shows a blank screen but I can see the channel guide. Any suggestions. I've tried other devices and they work fine.
  2. Martyprod

    Martyprod New Member

    on Tv programs, bluray and some other stuff (legal) , there is a protection on the HDMI cable, called HDCP. this protection forbidd the copy of the signal !
    from what you're describing, it seems your tvbox send a HDCP signal when thevideo play but not when the guide is called.
    i can't tell this at 100%, but it's one of the possibility. if other device work, it's because the HDCP protection is not on them.

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