Hi! I have a problem with my new hard drive (a WD Red 8tb) for my Z20PRO. The player sees the drive and can play media with it. But deleting and adding files is not possible. Via Samba it seems to be a rights thing and via the player I get the message that it failed to delete a file for example. I have formatted the drive NTFS, if I format the drive exFAT then I can do everything. But then I can't copy large files via SAMBA, which is what I want. Does anyone have a solution for this?
I’m having the same issue with my Z20 Pro. Occurs with any hard drive internally. The drives connected via usb do not have this issue.
I have a workaround now. It is very strange. I have formatted the hdd for the tenth time and still nothing. Then I thought let me try if it works in my old media player (a DuneHD), the hdd works fine in that. So I put the hdd back in the Zidoo, and what do you think? It now works properly without any problems... It seems that the DuneHD has done something to the hdd that makes it work now. Or better said, the Zidoo does something not to the hdd that it should do.
Cassie, when you were formatting it before were you formatting thru the Z20 pro or formatting on a computer?
If I format via Zidoo it didn't work either. I haven't tried if the workaround also works with formatting via the Zidoo. I formatted via my PC, not via a docking but really built into the PC.
So I formatted the drive within the Z20 pro and that seemed to fix the problem. My theory is the new Windows 11 update does something with the permissions on SATA drives that the player does not like. Does not seem to affect usb externals though.
Good for you that it worked! For me that method did not work. Not even when I put the hdd unformatted in the Zidoo (CMD-Diskpart-clean). I have formatted in different ways, Diskpart, PartitionMagic and a few other downloaded programs. All via Windows 11 though. Maybe Windows 11 has something to do with it, who knows?
Someone has made it work by connecting the drive to a TV. After the TV detects the drive successfully, it then works on the Zidoo.
Those workarounds are depending on the target file system format... In my case I had to switch to NTFS - formatted at Win 10. But I have different HDD
