glitches and noises while playing mkv file on Zidoo Z9s

Discussion in 'ZIDOO Z9S' started by MarcinZm, Dec 20, 2020.

  1. MarcinZm

    MarcinZm Member

    Hello,

    I am trying to play one specific mkv file on Zidoo Z9s. Unfortunately I see glitches and noises on TV screen. I don`t know why I cannot play it back. I tried to use mkclean tool but it doesn`t make this file playback correctly.
    I tried to change file profile, but none of these methods worked.
    How can I fix the playback of this file on Zidoo Z9s.
    I hear that audio of this file is playback correctly, but video not.
    This file plays correctly on my PC.
    Here is a link to download this file: https://we.tl/t-WyzHukWtDh

    Please help me fix the playback issue.
    I have latest firmware installed.

    Here is the file specitifaction:

    General
    Unique ID : 178761130435408222111488430675483554541 (0x867C2432C718A6E6B9B8B79E80B5F2ED)
    Complete name : F:\!\_media_file_extractor_ffmpeg_input\1977-11-XX lub 1977-12-XX - Kawalerskie Marka Zmyslowskiego (zmontowane).mkv
    Format : Matroska
    Format version : Version 4
    File size : 264 MiB
    Duration : 8 min 50 s
    Overall bit rate : 4 177 kb/s
    Encoded date : UTC 2015-11-07 07:19:30
    Writing application : mkvmerge v8.4.0 ('A better way to fly') 64bit
    Writing library : libebml v1.3.1 + libmatroska v1.4.2

    Video
    ID : 1
    Format : HEVC
    Format/Info : High Efficiency Video Coding
    Format profile : Main@L3@Main
    Codec ID : V_MPEGH/ISO/HEVC
    Duration : 8 min 50 s
    Bit rate : 3 951 kb/s
    Width : 720 pixels
    Height : 576 pixels
    Display aspect ratio : 5:4
    Frame rate mode : Constant
    Frame rate : 25.000 FPS
    Standard : PAL
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Bits/(Pixel*Frame) : 0.381
    Stream size : 250 MiB (95%)
    Default : Yes
    Forced : No

    Audio
    ID : 2
    Format : MPEG Audio
    Format version : Version 1
    Format profile : Layer 2
    Codec ID : A_MPEG/L2
    Codec ID/Hint : MP2
    Duration : 8 min 50 s
    Bit rate mode : Constant
    Bit rate : 224 kb/s
    Channel(s) : 2 channels
    Sampling rate : 48.0 kHz
    Frame rate : 41.667 FPS (1152 SPF)
    Compression mode : Lossy
    Stream size : 14.2 MiB (5%)
    Default : Yes
    Forced : No
     

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