Easy Cast not repsonding

Discussion in 'ZIDOO X1' started by Peterlaz, Aug 29, 2015.

  1. Peterlaz

    Peterlaz New Member

    Easy cast was working flawlessly with my Ipad Air for Airplay mirror. Suddenly my airplay button is missing from my ipad control center and the Easy Cast software on the X1 box is not responding when I click it.

    I have done all the standard investigation like;

    1. Upgraded the firmware on X1 to version 18
    2. ipad is running at ios8.4.1
    3. removed the devices from my router wifi and restarted my wifi. Nothing happened
    4. Tried to clean the app cache and data but Easy Cast is not listed in the apps under settings!

    I wonder why is this happening?
    Where is the problem? Why is the Easy Cast app not responding when i click on it?
    If I uninstall the app, how can I re-install it again?
     
  2. spring

    spring Guest

    Hi:
    may be you uninstall the easy cast apk,you can install easy cast apk by yourself. Download it from here.
     

    Attached Files:

  3. Peterlaz

    Peterlaz New Member

    When I try to uninstall, I am shown the screen "Do you want to uninstall this app?"
    When I answer OK, I am shown the message " Uninstall Unsuccessful"
    How do I uninstall the software?
     
  4. spring

    spring Guest

    Hi:
    Because the signature is the same, you can install the apk directly.
     
  5. Peterlaz

    Peterlaz New Member

    I have done that. I install on top of the old software and I am getting the same result!
     
  6. spring

    spring Guest

    Hi:
    do you see the easy cast icon in the all app?
    20150831_194612.jpg
    And then enter the easy cast,press on button.
    20150831_194635.jpg
     
  7. Peterlaz

    Peterlaz New Member

    Thanks for the prompt respond.

    As I told you before when I click on the the Easy Cast in Allapps, there is no response. The application does not launch!
     
  8. spring

    spring Guest

    hi:
    May be can factory data reset.
     
  9. Peterlaz

    Peterlaz New Member

    I have done a factory reset. Results:
    1. East Cast is now responding and I can go in and set the necessary settings
    2. However, the airplay button in my Ipad's control's center is still not showing up.
    3. I wonder what happen? Without the Airplay showing up, I can do any mirroring!

    Thanks
     
  10. spring

    spring Guest

    Hi:
    Are they at the same router?you can reboot the router to try it.
     
  11. Peterlaz

    Peterlaz New Member

    Yes they are on the same router. I have
    1. disconnected both devices from the wireless network
    2. rebooted the router.
    3. reconnected the devices back to the wireless network

    but still I am not seeing the airplay button on my ipad control center!
     
  12. HoneCharles

    HoneCharles Active Member Zidoo TECH Supporter

    I don't know how do you use your ipad , And I can always connect my Box,
    upload_2015-9-2_10-48-7.png

    So if you don't did this ,you should make sure your ipad is ok and with the correct way to connect your device
     
  13. spring

    spring Guest

    May be you router disable some port,can you reset your router?
     
  14. Peterlaz

    Peterlaz New Member

    My ipad and easy cast was working perfectly together. Than suddenly the Easy cast froze and the communication was lost.
    I will try again with my router to see if this can be fixed.
     
  15. giovanni

    giovanni New Member

    I have the same problem with Samsung galaxy s6....first of all when I use the qr code for download on my smartphone the easy cast apk the result is the download of Wechat apk.....When I activate my screen mirroring don't find easy cast of zidoo x6 pro
     
  16. giovanni

    giovanni New Member

    I have an Ezcast dangle and the screen mirroring with it is OK but when I use zidoo x6 pro for mirroring My smartphone don't find it
     
  17. giovanni

    giovanni New Member

    I downloaded the easycast apk but when I try to install it my phone say that is impossible to install the apk
     
  18. giovanni

    giovanni New Member

    My galaxy s6 has an android 5.1.1
     

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