CEC HDMI - No Work - Zidoo X9S is Dead?

Hi, have new Zidoo, but big problems with zidoo, HDMI CEC no work with my Zidoo X9S and Panasonic 65DX750. (2016)

- Panasonic Viera Link = ACTIVE
- ZIDOO X9S CEC = ACTIVE / and Option selected : CEC or IRDA

No Work...

before 4 month, good working! .... Very Strange...

have Full Reseting... Old Firmware, and new firmware no working... :/

EDIT 09/04/2020:
have factory Reset my Panasonic TV, Always same problem.

Thank you advance,
Vincenzo.

 

This function is big mystery. To same for me ...... I tried everything ....

 

I have the same thing, suddenly CEC fell and I have to disconnect the HDMI cable if I do not use.

 

Hello ! Zidoo Team ? Help ...

 

Cec will work and not work firmware update may fix or may break it
Its a common thing across media boxes etc

i never use because of this
Its a common issue cec for not working .

 

Yes, most possible, but for me, problem is hardware... possible électronique HDMI is dead...

 

Question, what is your Model TV all? Same Panasonic?


UPDATE
EDIT 09/04/2020:
have factory Reset my Panasonic TV, Always same problem.

Thx you.Vincenzo.

 

I have two Zidoo X9s at home, one works the hdmi-cec and the other does not, using the same hdmi power supply and television.
It suddenly failed me without modifying any of the software. The strangest thing is that I measured continuity between the hdmi pin that provides cec and the solder of that pin on the zidoo's motherboard and it works.

 

Any solution?

 

.... I had connected ZidooX9S to LG Oled ...does not work CEC .... after I connected to Sony TV .... there works .... after I connected again to LG Oled and it works now ....

Try connect your Zidoo to other TV a then connect back to your TV.

ufff....

 

It did not help...