Hello I'm a huge supporter of the X9S, as you can see in the attached picture I purchase 3 small palettes. (18 units) I was hoping you can resolve an issue i've been having with the Zidoo box. Let me explain... I have a 12TB hard drive full of movies I spend about a month organizing and downloading the correct posters for the Movies and TV Shows in Home Theater 2.0. It's working great and looks VERY VERY beautiful. I made a Backup of the FULL Setup in Home Theater 2.0 (All the posters and metadata) I purchase another 12TB hard drive and made a clone copy of the other 12TB full of movies. Both drive now have the EXACT SAME data but I'm unable to restore the Home Theater data. I really don't want to spend another month setting everything up, I am very very disappointed. What I noticed is the correct HDD name will appear when plugged into a Windows computer, but when I connect it to the Zidoo box the 2nd hard drive is re-named with a number instead of a name. I would hate to re-download all the data for over 2000 movies and hundreds of TV Shows.