In settings I deleted the google account I’ve been using but it won’t let me add another. Playstore didn’t load and all Google apps and settings do nothing when you click on add account. I did manage to add an account via the zidoo browser (and that was tortuous you’ll see what I mean) but that doesn’t show in accounts and playstore still won’t load. The zidoo browser looks like chrome but when you log in it doesn’t log you into chrome. So I did a factory reset in the end but that was tortuous as, since deleting the account, many functions including reset have to be clicked on many times before working.