Audio Chopy Problem

Discussion in 'ZIDOO X6 Pro' started by Karl Valentic, Oct 8, 2015.

  1. Karl Valentic

    Karl Valentic New Member Beta test group

    Just tried out my new X6 Pro. 5.1 and 7.1 sound plays not correctly. Sounds like it missing a few bits of audio giving in a choppy effect.

    Pluged in my Minix 8h plus and tested 5.1 (Minix wont play 7.1) and audio is fine playing in 5.1 DTS or AC3.

    Again tried X6pro and still choppy. If I switch off passthru audio is ok.

    Using a Pioneer 10xi Receiver. All other HDMI Passthru audio works ok.

    Also had a few video playing audio but no video. These same files work with Minix.

    Any Ideas. I have switched on all options under Passthru on Kodi.

    Thank You.
     
  2. spring

    spring Guest

    Hi:
    do you set the setting==>sound&notification==>audio output==>hdmi bitstream?
     
  3. Karl Valentic

    Karl Valentic New Member Beta test group

    The only setting I changed was Audio to HDMI in x6 Setup. I will look at this when I get home. Thanks.
     
  4. couto27

    couto27 Member Beta test group

    @karl
    For better understand the issue can you put the file mediainfo and describe what type of passthrough the player dont Support ?

    PS: the more details a member describe in the issues the better the zidoo team will test and understand what needs to be fix..
     
  5. DarkCinema

    DarkCinema Member

    I also experience "choppy" sound when I was testing my TV back-end.
    This was with Dolby Digital in a TS container. Streamed from my TV/Recorder back-end (DVBLink).
    Also playing all TV series in a MKV container with AC3 audio play "choppy" and the audio is about 475ms to soon.

    Adio was sync and fine playing a DTS-HD track :).
     
  6. couto27

    couto27 Member Beta test group

    Can you put a mediainfo Log of the file ? download from https://mediaarea.net/pt/MediaInfo

    Can you put a mediainfo Log of the file ? download from https://mediaarea.net/pt/MediaInfo


    Can you add a signature of your system, or provide more details and settings about your system.

    Example:
    Media source wired network > Nas Synology or Hard drive etc
    Source X6 etc
    Av receiver denon xxx/onkyo xxx / pioneer xxx etc
    Display TV Model xxx / Projector Model xxx
    Router Model xxx
    Settings Passthrough /downmix / 1080p /4K etc etc..
    Video Media Files:ISO 3D, MKV, FLAC, TS etc etc
    Audio Media Files: DTS-HD ,TrueHD, DD, DTS, ATMOS, AC3,
     
    Last edited: Oct 8, 2015
  7. DarkCinema

    DarkCinema Member

    See attachments. Pretty standard. Also own a Vidon works 100%. but slow.
    Current setup:

    Zidoo X6 --> Marantz 1605 --> SONY 3D TV

    All media is watched via wired network and storred on a Windows Server (SMB).

    Offtopic: Same SBS issues in KODI with 3D, but 3D works with the native player but no True HD audio and subs are 2D :(
     

    Attached Files:

  8. Karl Valentic

    Karl Valentic New Member Beta test group

    My audio was switched "ON" for HDMI bit steam under Sound and notifications. What I will do tonight is disconnect my Minix player, which works fine, and use the same HDMI cable to test the audio on the X6, just in case its the HDMI cable and different HDMI Input. Also will supply Media Info Data on test files.

    The Power adapter Zidoo supplies to Australia is 110v Conector. You supplied me with a cheap adapter to Australian 240v plug. This plug wont connect, falls straight off when pluged into ac adapter. The connectors are far too loose. Can you pleased check before sending to Australia as this could be dangerous to your Aussie customers.

    Thank You.
     
  9. Karl Valentic

    Karl Valentic New Member Beta test group

    Connected X6 to Sony receiver and still get Choppy sound. Not all videos. Same effect as my Pioneer receiver. Again pluged in Minix player and sound was fine. Using HDMI Audio. Reciever show DTS and AC3 working. Tonight will post mediainfo files. Does anyone else have same problem. If I switch HDMI passthu off audio plays fine.
     
  10. siamsquare

    siamsquare New Member Beta test group

    Having same problem with TV series too with DD5.1 in MKV container : sound isn't sync and sampling doesn't go smooth, voices are like underwater!

    Algemeen
    UniqueID/String : 207815798555264335072069536811444954043 (0x9C57DDEF7B042808BB923FE4787D63BB)
    Volledige naam : Z:\TV\Brooklyn Nine Nine\Season 3\Brooklyn.Nine-Nine.2015.S03E03.1080p.WEB-DL.DD5.1.H.264.NLSubs-QoQ.mkv
    Formaat : Matroska
    Formaatversie : Version 4 / Version 2
    Bestandsgrootte : 844 MiB
    Duur : 21mn 36s
    Totale bitrate : 5 463 Kbps
    Datum codering : UTC 2015-10-14 18:45:32
    Gebruikt programma : mkvmerge v6.3.0 ('You can't stop me!') built on Jun 27 2013 22:06:07
    Gebruikte encoderbibliotheek : libebml v1.3.0 + libmatroska v1.4.0
    Attachment : Yes / Yes / Yes / Yes
    Video
    ID : 1
    Formaat : AVC
    Formaat/Info : Advanced Video Codec
    Formaatprofiel : High@L4.0
    Formaatinstellingen, CABAC : Ja
    Formaatinstellingen, ReFrames : 4 frames
    Codec-ID : V_MPEG4/ISO/AVC
    Duur : 21mn 36s
    Bitrate : 4 970 Kbps
    Breedte : 1 920 pixels
    Hoogte : 1 080 pixels
    Beeldverhouding : 16:9
    Frameratemodus : Constant
    Framerate : 23,976 fps
    ColorSpace : YUV
    ChromaSubsampling : 4:2:0
    BitDepth/String : 8 bits
    Scansoort : Progressief
    Bits/(Pixel*Frame) : 0.100
    Stroomgrootte : 768 MiB (91%)
    Taal : Engels
    Default : Ja
    Forced : Nee
    colour_primaries : BT.709
    transfer_characteristics : BT.709
    matrix_coefficients : BT.709
    Audio
    ID : 2
    Formaat : AC-3
    Formaat/Info : Audio Coding 3
    Format_Settings_ModeExtension : CM (complete main)
    Formaatinstellingen, Endianness : Big
    Codec-ID : A_AC3
    Duur : 21mn 36s
    Bitrate-modus : Constant
    Bitrate : 384 Kbps
    Kanaal(en) : 6 kanalen
    Kanaalposities : Front: L C R, Side: L R, LFE
    Samplerate : 48,0 KHz
    BitDepth/String : 16 bits
    Stroomgrootte : 59,3 MiB (7%)
    Taal : Engels
    Default : Ja
    Forced : Nee
    Tekst #1
    ID : 3
    Formaat : UTF-8
    Codec-ID : S_TEXT/UTF8
    Codec-ID/Info : UTF-8 Plain Text
    Titel : QoQ-Team
    Taal : Nederlands
    Default : Ja
    Forced : Nee
    Tekst #2
    ID : 4
    Formaat : UTF-8
    Codec-ID : S_TEXT/UTF8
    Codec-ID/Info : UTF-8 Plain Text
    Taal : Engels
    Default : Nee
    Forced : Nee
     
  11. siamsquare

    siamsquare New Member Beta test group

    audio overstear?
     
  12. siamsquare

    siamsquare New Member Beta test group

    Like above I tested several files in DD5.1 and mkv container, all have the same problem....mangled sound and not sync!
    Kodi set to passthrough and zidoo to bitstream on a Onkyo TX-NR3008
     
  13. HoneCharles

    HoneCharles Active Member Zidoo TECH Supporter

  14. siamsquare

    siamsquare New Member Beta test group

  15. siamsquare

    siamsquare New Member Beta test group

    Same goes for web-dl in DD2.0!
    Also daughter was watching Star Wars Revenge Of The Sith in DTS-HD and sound drops away after a while. Stopping movie and replaying helps but sound drops later again on a different part.
    Receiver loses the signal!
     
  16. jvanhambelgium

    jvanhambelgium Member Beta test group

    Same here , tested with the same files.
    Don't even get 5.1 sound (seems 2.0) but also audio is choppy, and video/audio are not in sync.
     
  17. siamsquare

    siamsquare New Member Beta test group

  18. rafarataneneces

    rafarataneneces Member Beta test group

    Hello.
    I just bought the Zidoo X6 Pro and I am totally upset with the one bug that is destroying what would be a wonderful product.

    Every time I switch audio with the Yamaha AV receiver, I hear a HIIISSSSSS and the ONLY way I can stop it is by disabling/reenabling Audio Options -> Passthrough.

    I like the product, but come on, this will damage my $3000+ speakers.

    Any advice?
    I am using the stock firmware 1.0.15.
    I am downloading firmware 1.0.16
    Is Zidoo aware of this problem?
     
  19. siamsquare

    siamsquare New Member Beta test group

    firmware 1.0.18 allready fixes the DD5.1 in mkv audio problem, but not the audio sync problem so we are making progress!
    Need to test other features still!
     
  20. rafarataneneces

    rafarataneneces Member Beta test group

    Were can I download that firmware 1.0.18?
     

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