HT4 Slow Poster Refresh Issue

FYI. First, the hometheater folder used by HT4 is considered a "hidden" folder and for a browser to show it, you need to enable viewing of Hidden Folders. Secondly, HT4 has a cache that it uses for all that HT4 data that needs to be populated by slowly scrolling down your list of movies... including opening up your collections to let those populate. Once fully loaded in the cache, scrolling is much better, snappier... but there does seem to be occasions (which I haven't nailed down yet) in which HT4 loses this cache from time to time?? And loading up the posters in HT4 seems to be needed again.

 

This is another annoying issue when handling heavy library (my case Z9X Pro - 1.400 movies/TV shows: very slow to update posters when you browse around). Let's hope they retake that matter soon.

 

They won’t. Give up hope people. HT4 has been a brick for as long as I’ve had a Zidoo. If you want a feature rich and performant library use Plex, ZDMC, jellyfin, emby, etc.

You buy a Zidoo for the SoC….not the software as they’ve made that abundantly clear.

 

Zidoo is handling fine a light-med library. Memory is sufficient to improve the performance for heavier one. Let’s hope they retake attention.

 

I agree. For me, this is the top one in the list of the issues to solve.

 

Are the devops still working on fixing HT 4.0 lag issue?
I think it's been more than four months now.
@Markswift2003 can you confirm this with the team?

 

No, I've heard nothing at all about it since August I think.

 

But it was you who confirmed that the team would take care it.
Can't you confirm the same with the team again? If you're one of the team member may be you can ask them whether they gonna fix it or not.

Also is this issue with only low end model such as Z9X and Z9X pro and not with higher end models?

 

As has been stated before.. this is a HT4 issue... as such it will affect all models with very large collections using HT4. Changes need to be made by Zidoo with their implementation of HT4's posters and fan art access.

 

Yes I did, and yes they did, and no they haven't.

Frustrating isn't it.

 

My fix for using HT4: Select HT4 → Settings → Poster View → Poster display mode → List mode. Now you can scroll down and up the numerical-alphabet selector on the left very rapidly. If you stop on say M then it will list all the titles with M. Highlight “Manhunter” and it will display the poster and all info for that title. Once you highlight a title then click “Play” and off you go.

Spoiler

 

Does the poster wall slowdown affects playback in any way or is it purely the navigation of poster wall that hurts?

 

Poster wall display slowdown is not tied to any playback issues with the files themselves.. separate issues, of course.

 

I wouldn't roll it out 100%. There are pages and pages of threads where people complain about stuttering playback and troubleshooting network and Synology NAS issue. Maybe some cases are tied into slow background scan specially if automatic refresh of sources is enabled.

 

Question. I have not historically owned a zidoo but picked up the 1000pro. Was very happy with the gui and clearlogos.
Once my collection started really loaded up 4000 or so poster art kept going out and crashed constantly. Is this common for large collections? Can it be fixed? I love the features but if the poster wall can't be fixed it is very upsetting. Thanks

 

4,000 posters?!?! Yeah, you long reached the maximum tolerable amount for the Zidoos to handle with their limited RAM. Personally tested it and 2-3k is about the top end before you start seeing minimizing returns in speeds.

 

I would suggest anyone with a large collection see my post above, #71.

An update, I added a FLIRC (here) to my UHD5000, programmed the FLIRC with 26 keys as in A to Z. Now to select Red 2 I click R on the remote which takes me to titles with R then use Page Down (or UP) to highlight Red 2 then press Play on the remote. I use a URC MX-980 programmable remote.

 

You wont find a roon app on it, thats not how roon works. It’s a roon ready endpoint, you can send music to it, not browse your music library. I have not tried it if it works since I use other roon endpoints like my appletv’s and my processor.
I then use my ipads to choose what to play and there I select where to send the music.