Unable to Generate GSF ID SOLVED

Discussion in 'HDD Media player(RTD 1619DR)' started by Clive, Oct 25, 2021.

  1. Clive

    Clive New Member

    I have a Z9X with the Google firmware installed. After a power failure I have the following error message :
    "The device isn’t Play Protect certified" . I have followed the Zidoo guide to generate a GSF ID. Unfortunately no ID is generated. Any advice gratefully received. Thank you.
     
  2. Markswift2003

    Markswift2003 Well-Known Member SUPER Administrator Beta test group Contributor

    Maybe a factory reset?

    Make sure you take a note of any settings and make a back up your HT library onto a USB stick or network location first!
     
  3. DavidWu5

    DavidWu5 Member

    Try to access into Google Play Store app and exit. Then check GSF ID in Settings.
     
  4. Clive

    Clive New Member

    Thanks - that was the solution in the end
     
    Markswift2003 likes this.

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