QR scan won't take

Hello,

New A-6 owner here and I haven't been able to get the app working on my iPhone because scanning the QR code just leaves me on the same page. A-6 screen says mobile and device must use same LAN. Both devices are connected to the same WiFi.

I even brought it over to my girlfriend's apt to try it there because of a WiFi issue at my place (a further question I will pose to the forum once this issue is figured out).

Is there something else I can try? Pardon my tech ignorance.

Thanks for your help.

 

Never mind, solved (I think). Thanks

 

Hi, it would be nice if you alse tell US how you fixed... could be of interest to others. Thank you.

 

Of course. It’s rather embarrassing.

I had my girlfriend try it on her phone and it connected/recognized the a-6 right away without requiring the scan. So I gave her my much older phone and was also stumped for a minute until she turned the brightness way up on the phone and was able to see something that she selected that then made it connect.

She did it quickly and I didn’t have a chance to see it, but I think there is/was a prompt to select perhaps after the QR code was scanned that I was unable to see on this outdated phone.

It led to the latest round of being berated for not updating my phone. Ha.

 

Weird. But kudo to your GF. Sometimes we cannot cope without them, uh?

 

Hello,

I'm glad to hear that you were able to resolve the issue! It sounds like you've already taken some good troubleshooting steps.

For anyone else who might run into a similar problem in the future, make sure to double-check the following:

1. Wi-Fi Network: As you mentioned, both your A-6 and iPhone must be connected to the same Wi-Fi network. This is crucial for them to communicate.
   
   
2. App Permissions: Ensure that the app on your iPhone has the necessary permissions, like camera access, to scan the QR code.
   
   
3. Latest Updates: Keep both your A-6 and iPhone updated to the latest firmware and app versions. Sometimes, compatibility issues can be resolved through updates.
   
   
4. QR Code Clarity: Ensure that the QR code on your A-6's screen is clear and not damaged. Sometimes, glare or poor lighting can affect the scanning process.

If you're still having any issues with QR code scanning or want to explore other options, you can also try using qrscanner.net. It's a handy online tool that provides reliable QR code scanning services. Just visit the website on your mobile device and give it a go.

Remember, technology can be tricky at times, but forums like this one are great for sharing experiences and solutions. Feel free to ask any other questions you might have, and the community here is always ready to help!